Ivy Tech Community College logo

Dental Hygiene Clinic Receptionist

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Vision Insurance
Employee assistance program
retirement savings plan
Tuition remission
Paid Time Off
Professional development opportunities

Job Description

Ivy Tech Community College is a well-established educational institution committed to providing accessible, high-quality education and workforce training across the state of Indiana. The college is recognized for its mission-driven approach to community service, student success, and educational excellence. Its Dental Hygiene Clinic operates as a hands-on learning environment where students receive training and community members benefit from quality dental care. This dual mission strongly highlights the college's role in supporting both educational goals and public health initiatives in the region.

The Dental Hygiene Clinic at Ivy Tech is currently seeking a dependable and organized Receptionist to enhance the e... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in administrative support, preferably in healthcare or dental environments
  • knowledge of medical/dental appointment scheduling software
  • proficiency with office productivity software
  • excellent communication skills
  • ability to maintain patient confidentiality and comply with privacy regulations
  • strong organizational skills
  • ability to multitask and manage time effectively
  • ability to work collaboratively in a team environment
  • familiarity with infection prevention and safety protocols
  • physical ability to lift or stock supplies occasionally

Job Qualifications

  • Previous administrative experience in a healthcare, dental, or educational setting preferred
  • experience with clinic scheduling software and compliance tracking tools
  • familiarity with GreenLight Dental and Eaglesoft is a plus
  • strong interpersonal, communication, and organizational skills
  • proficiency in Microsoft Office Suite including Excel, Word, and Teams
  • proficient with general office technology such as Outlook, MyIvy, and Workday
  • ability to work collaboratively with students, faculty, and patients in a diverse, inclusive setting
  • familiarity with infection prevention protocols and public health guidelines

Job Duties

  • Welcome patients, visitors, and students in a courteous and professional manner
  • manage clinic appointment scheduling, confirmations, cancellations, and waitlists using electronic systems
  • maintain and update patient files in compliance with privacy regulations such as PHIPA and HIPAA
  • respond to inquiries in person, by phone, and via email, providing information about clinic services and policies
  • assist with check-in/check-out procedures, patient forms, and fee collection
  • order and track dental and office supplies in coordination with clinic coordinator and instructional staff
  • organize, stock, and maintain supplies in designated storage and treatment areas
  • assist in daily upkeep of reception and common areas to ensure a clean, safe, and professional environment
  • monitor and document infection prevention protocols using GreenLight Dental Compliance Center
  • collaborate with faculty and students to ensure protocols are followed in line with public health guidelines and program standards
  • support clinic readiness for audits or inspections by maintaining accurate compliance records
  • communicate effectively with dental hygiene students and faculty to support smooth clinic operations
  • contribute to a supportive learning environment that emphasizes professionalism and patient-centered care

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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