Talent For Dental

Dental Call Center Representative (Concierge Agent)

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Rotating Shifts
Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k plan
on-site parking
Paid Time Off
competitive pay

Job Description

White Greer & Maggard Orthodontics is a reputable and dynamic orthodontic care provider known for delivering exceptional patient experiences and building confident smiles. Located within a vibrant setting adjacent to a childcare center and surrounded by numerous dining options, this organization thrives on fostering a supportive and fun workplace culture. Establishing itself as a leading orthodontic practice, White Greer & Maggard Orthodontics focuses on innovation, patient care, and professional growth, offering both employees and patients an enriching environment. With a start-up atmosphere that encourages rapid career development and a commitment to promotions from within, the company values dedication, ambition, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in concierge or customer service
  • Advanced communication skills
  • Professional and upbeat phone voice
  • Detail-oriented
  • Ability to work in a fast-paced environment
  • Conflict resolution skills
  • Energetic and dependable

Job Qualifications

  • High school diploma or equivalent
  • Previous concierge or customer service experience
  • Excellent verbal communication skills
  • Ability to handle high call volumes
  • Strong organizational skills
  • Conflict resolution skills
  • Ability to work effectively in a team environment

Job Duties

  • Receive inbound calls from orthodontic patients in a high call volume setting
  • Professionally communicate with patients and orthodontic teams in various office locations
  • Schedule appointments for new and existing patients
  • Collect new patient information and track in office management system with accuracy
  • Resolve patient inquiries and concerns regarding orthodontic treatment

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.