Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $18.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
on-site parking
Paid Time Off
competitive pay
Job Description
White Greer and Maggard Orthodontics is a well-established orthodontic practice known for its commitment to providing exceptional patient care and creating confident smiles. Operating with a patient-centered philosophy, White Greer and Maggard has developed a reputation for combining advanced orthodontic techniques with compassionate service. With multiple office locations, the practice fosters a dynamic and supportive work environment that values growth, teamwork, and a positive culture. As a company, White Greer and Maggard Orthodontics prides itself on delivering the WOW experience to every patient, ensuring that each individual feels welcomed, informed, and valued throughout their orthodontic journey. This dedication to excellent... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in concierge or customer service role
- excellent communication skills
- ability to handle high call volumes
- proficient with office management systems
- strong organizational skills
- ability to work a 4-day, 7:30 am to 5:30 pm schedule
- dependable and punctual
- ability to work collaboratively in a team environment
Job Qualifications
- Advanced communication skills
- professional phone voice that is upbeat and conveys a service-oriented attitude
- concierge or customer service experience
- strong ability to listen carefully to patients while finding solutions to meet their needs
- detail-oriented with excellent organizational skills
- ability to remain focused and self-motivated in a fast-paced environment
- conflict resolution skills with a solution-focused mindset
- energetic, ambitious, and dependable
Job Duties
- Receive inbound calls from orthodontic patients in a high call volume setting
- professionally communicate with patients and orthodontic teams across various office locations
- schedule appointments for new and existing patients
- collect new patient information and track it accurately in the office management system
- resolve patient inquiries and concerns regarding orthodontic treatment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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