Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,700.00 - $54,600.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
employee recognition programs
Job Description
Denny's is a renowned American diner-style restaurant chain that has been serving customers with quality meals and exceptional service for decades. Known for its 24/7 availability and diverse menu offerings, Denny's prides itself on creating a welcoming environment for all guests while maintaining high standards of food quality and customer satisfaction. With numerous locations across the country, Denny's continues to build its reputation as a leader in the casual dining industry by focusing on community involvement, employee development, and operational excellence. The company values integrity, respect, and teamwork, fostering a culture that supports both employees and customers alike. As a... Show More
Job Requirements
- Must be at least 18 years old
- must complete Restaurant Manager training classes
- ServSafe certified
- ability to speak, read, and write effectively in English
- excellent interpersonal skills
- ability to perform basic math
- proven analytical skills
- good organization and planning skills
- self-starter
- proficient with computers
- possess valid driver's license and insurance
- use personal vehicle for travel
- demonstrate integrity and ethical behavior
- ability to stand and walk 85%-95% of shift
- ability to lift and carry 10-65 lbs
- ability to move freely throughout the restaurant
- ability to operate restaurant equipment and drive a motor vehicle
- ability to operate a computer keyboard.
Job Qualifications
- High School Diploma, G.E.D., or equivalent required
- Associate's or Bachelor's degree preferred
- minimum of 1+ years experience as an Associate Manager or 2 years as a First Assistant Manager for internal candidates
- minimum of 3 years managing a service concept with full P&L responsibility for external recruits
- must be 100% certified in all workstations
- must complete Restaurant Manager training classes
- ServSafe certified
- excellent interpersonal skills
- ability to perform and understand basic math concepts
- proven analytical skills
- good organization and planning skills
- self-starter who takes initiative
- proficient with personal computers and related software applications
- valid driver's license and insurance
- ability to use personal vehicle for bank deposits and travel
- demonstrates integrity and ethical behavior.
Job Duties
- Recruits, selects, trains, develops, and evaluates restaurant employees
- monitors staffing levels to ensure sufficient development and talent
- ensures systems for training employees on workstations are fully implemented and adhered to by management and crew
- identifies and develops internal candidates for management and Team Leader positions
- works with restaurant management team to ensure all facets of 'My Promise to You' and the Service Profit Chain are executed
- creates a restaurant environment that is employee friendly, fun, clean and safe
- takes accountability for motivating and inspiring employees to achieve high performance
- treats all employees with respect and dignity
- regularly recognizes and rewards employees
- manages daily activities to achieve excellence in restaurant operational performance
- provides exceptional guest experience by ensuring proper training and holding restaurant team accountable for consistently delivering excellent guest service and food quality
- reviews practices and modifies as needed to continuously improve guest experience
- maintains visibility and interaction with guests
- responds to guest concerns and complaints timely and professionally
- ensures management team and crew understand and operate all systems correctly
- maintains brand image of restaurant cleanliness, maintenance, and excellent service
- serves as a role model for excellent guest service
- utilizes management information tools to analyze operational and financial performance
- identifies trends and implements action plans for improvement
- focuses efforts on increasing restaurant sales and profitability by executing the Service Profit Chain
- considers cost/benefit impact of financial decisions and protects the Denny's brand
- monitors costs and adherence to budget and restaurant goals
- demonstrates passion for business and pride in Denny's
- manages professionally with integrity, honesty, and trust
- treats employees and guests with respect
- listens and communicates timely, clearly, and accurately
- remains calm under pressure
- manages conflicts effectively
- serves as a strong role model who motivates and inspires employees
- effectively trains, coaches, and develops employees
- provides quality and timely performance feedback
- delivers high-quality guest service consistently
- demonstrates strong awareness of food quality, safety, and cleanliness
- adjusts to shifting priorities, ambiguity, and change
- makes high-quality decisions independently
- attends to priorities and delegates work systematically
- performs other related duties as required.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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