Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
team environment
Job Description
Denny's is a well-known American diner-style restaurant chain recognized for its welcoming atmosphere, hearty meals, and round-the-clock service. Established decades ago, Denny's operates numerous locations across the United States and internationally, providing guests with a reliable dining experience from breakfast through late night. As a family-friendly establishment, Denny's prides itself on excellent customer service, quality food offerings, and a clean, inviting environment that attracts a diverse clientele including families, travelers, and locals. The company prioritizes teamwork, respect for diversity, and continuous learning to uphold its brand standards and deliver exceptional hospitality.
The role of Host/Hostess at Denny's is pivota... Show More
The role of Host/Hostess at Denny's is pivota... Show More
Job Requirements
- Ability to raise a tray weighing up to 25 lbs
- able to bend, stoop, reach, wipe, lift, and grasp
- sufficient mobility to move and operate in work area
- able to stand and walk during entire shift
- able to hear well in a loud environment to respond to employee and guest needs
- possess basic math skills add, subtract, multiply and divide
- meet any state, county or municipal regulations pertaining to health risk concerns about food handling
- able to observe and differentiate between monetary denominations
- able to operate point of sale system
- able to work around potentially hazardous chemicals
- able to work flexible schedule including holidays, nights and weekends
Job Qualifications
- Ability to communicate effectively in English both orally and in writing
- ability to work in a team environment
- excellent guest service skills
- dependable and able to learn basic tasks and follow instructions
- value diversity and show respect for others
- ability to pass all required tests and training requirements for the position
- meet Denny's uniform and grooming standards
Job Duties
- Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
- demonstrate a sense of urgency and meet service cycle timing standards
- seat guests at clean, dry tables utilizing proper seating rotation
- determine and provide for any special needs of guests
- maintain guest waiting list and adhere to proper seating order procedures
- describe promotions and suggestively sell while seating guests
- take initial beverage order
- attend to any other guest needs during the entire dining experience as warranted
- demonstrate safe cash handling procedures and accurately complete cash, credit card, and discount transactions
- use proper telephone etiquette
- enter and deliver To Go orders correctly
- address complaints promptly and courteously, and notify supervisor of any issues
- assist service personnel in providing beverage orders, refills, and clearing and setting tables
- willingly assist other team members without being asked
- maintain proper supply of clean menus
- lift and carry supplies and equipment up to 30 lbs
- demonstrate knowledge of station and floor breakdowns
- possess strong product and menu knowledge
- maintain foyer area clean, organized, and inviting
- complete all required side-work including deep cleaning assignments
- adhere to Denny's Brand Standards and internal policies and procedures
- provide courteous service and be cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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