Denny's - HOST / HOSTESS

Santa Clarita, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible scheduling

Training and Development

team environment

Job Description

Feast Enterprises is a dynamic and customer-focused company specializing in the restaurant industry. Known for its commitment to delivering exceptional dining experiences, Feast Enterprises operates a portfolio of restaurants that emphasize quality, hospitality, and guest satisfaction. As a leader in the casual dining sector, the company prides itself on a welcoming environment combined with high standards of service and operational excellence. The team at Feast Enterprises is dedicated to maintaining a positive work atmosphere that promotes growth, teamwork, and respect for diversity among employees.\n\nThe Host / Hostess role at Feast Enterprises is pivotal in setting the tone for guests' dining... Show More

Job Requirements

Must have ability to raise a tray weighing up to 25 lbs
Must be able to bend, stoop, reach, wipe, lift, and grasp
Must have sufficient mobility to move and operate in work area
Must be able to stand and walk during entire shift
Must be able to hear well in a loud environment to respond to employee and guest needs
Must possess basic math skills
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to observe and differentiate between monetary denominations
Must be able to operate point of sale system
Must be able to work around potentially hazardous chemicals

Job Qualifications

Ability to communicate effectively in English, both orally and in writing
Ability to work in a team environment
Meets Denny's uniform and grooming standards and maintains them throughout the shift
Ability to work flexible schedule, including holidays, nights, and weekends
Excellent guest service skills
Dependable and able to learn basic tasks and follow instructions
Values diversity and shows respect for others
Basic math skills including addition, subtraction, multiplication, and division

Job Duties

Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
Demonstrates a sense of urgency and meets service cycle timing standards
Seats guests at clean, dry tables utilizing proper seating rotation
Determines and provides for any special needs of guests
Maintains guest waiting list and adheres to proper seating order procedures
Describes promotions and suggestively sells while seating guests
Takes initial beverage order
Attends to any other guest needs during the entire dining experience as warranted
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
Uses proper telephone etiquette
Enters and delivers To Go orders correctly
Addresses complaints promptly in a courteous manner, and notifies the supervisor of any issues
Assists service personnel in providing beverage orders and refills and clearing and setting tables
Willingly assists other team members without being asked
Maintains proper supply of clean menus
Lifts and carries supplies and equipment up to 30 lbs
Demonstrates knowledge of station and floor breakdowns
Possesses strong product and menu knowledge
Maintains foyer area of restaurant to be clean, organized and inviting to guests
Completes all required side-work, including deep cleaning assignments
Adheres to Denny's Brand Standards and internal policies and procedures
Provides courteous service and is cordial to all team members and guests

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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