Denny's - HOST / HOSTESS

Spokane, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $18.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Flexible Schedule

Training and Development

Job Description

Denny's is a well-established American restaurant chain known for its welcoming atmosphere, extensive menu offering classic American cuisine, and 24/7 service that caters to a wide range of guests including families, travelers, and locals. With over 1,700 locations worldwide, Denny's has built a strong reputation for providing consistent quality food and friendly service across its restaurants. As a family-friendly dining destination, it focuses on creating memorable guest experiences through attentive service, a clean environment, and high standards of hospitality.

At Denny's, the role of the Host/Hostess is an integral part of the front-of-house operations, functioning as the first poi... Show More

Job Requirements

Ability to raise a tray weighing up to 25 lbs
Ability to bend, stoop, reach, wipe, lift, and grasp
Sufficient mobility to move and operate in work area
Ability to stand and walk during entire shift
Ability to hear well in a loud environment to respond to employee and guest needs
Basic math skills including add, subtract, multiply and divide
Must meet state, county or municipal regulation pertaining to health risk concerns about food handling
Ability to observe and differentiate between monetary denominations
Ability to operate point of sale system
Ability to work around potentially hazardous chemicals

Job Qualifications

Ability to communicate effectively in English, both orally and in writing
Ability to work in a team environment
Meets Denny's uniform and grooming standards and maintains them throughout the shift
Excellent guest service skills
Dependable and able to learn basic tasks and follow instructions
Values diversity and shows respect for others

Job Duties

Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
Demonstrate a sense of urgency and meet service cycle timing standards
Seat guests at clean, dry tables utilizing proper seating rotation
Determine and provide for any special needs of guests
Maintain guest waiting list and adhere to proper seating order procedures
Describe promotions and suggestively sell while seating guests
Take initial beverage orders
Attend to any other guest needs during the entire dining experience as warranted
Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
Use proper telephone etiquette
Enter and deliver "To Go" orders correctly
Address complaints promptly in a courteous manner and notify the supervisor of any issues
Assist service personnel in providing beverage orders and refills and clearing and setting tables
Willingly assist other team members without being asked
Maintain proper supply of clean menus
Lift and carry supplies and equipment up to 30 lbs
Demonstrate knowledge of station and floor breakdowns
Possess strong product and menu knowledge
Maintain foyer area of restaurant to be clean, organized and inviting to guests
Complete all required side-work, including deep cleaning assignments
Adhere to Denny's brand standards and internal policies and procedures
Provide courteous service and be cordial to all team members and guests

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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