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Feast Enterprises

Denny's - HOST / HOSTESS

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Flexible Schedule
meal discounts
Employee assistance program
Uniform allowance
team environment

Job Description

Denny's is a well-established American diner-style restaurant chain known for its distinctive all-day breakfast menu and welcoming atmosphere. With over 1,700 locations worldwide, Denny's serves a diverse range of customers seeking comfort food in a casual, family-friendly setting. The company prides itself on providing excellent customer service, quality food, and a clean, inviting dining environment. As a leader in the hospitality industry, Denny's continues to grow and innovate while maintaining its commitment to guest satisfaction and operational excellence. Employing thousands across its locations, Denny's offers flexible work schedules including part-time and full-time roles to accommodate a variety of lifestyles.
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Job Requirements

  • Ability to raise a tray weighing up to 25 lbs
  • Ability to bend, stoop, reach, wipe, lift, and grasp
  • Sufficient mobility to move and operate in work area
  • Ability to stand and walk during entire shift
  • Ability to hear well in a loud environment to respond to employee and guest needs
  • Basic math skills (add, subtract, multiply and divide)
  • Meets state, county or municipal regulation pertaining to health risk concerns about food handling
  • Ability to observe and differentiate between monetary denominations
  • Ability to operate point of sale system
  • Ability to work around potentially hazardous chemicals

Job Qualifications

  • Ability to communicate effectively in English both orally and in writing
  • Ability to work in a team environment
  • Meets Denny's uniform and grooming standards and maintains them throughout the shift
  • Ability to work flexible schedule including holidays, nights, and weekends
  • Excellent guest service skills
  • Dependable and able to learn basic tasks and follow instructions
  • Places a value on diversity and shows respect for others

Job Duties

  • Greet guests immediately in a friendly manner upon arrival and acknowledge at departure
  • Demonstrate a sense of urgency and meet service cycle timing standards
  • Seat guests at clean, dry tables utilizing proper seating rotation
  • Determine and provide for any special needs of guests
  • Maintain guest waiting list and adhere to proper seating order procedures
  • Describe promotions and suggestively sell while seating guests
  • Take initial beverage order
  • Attend to any other guest needs during the entire dining experience as warranted
  • Demonstrate safe cash handling procedures in accordance with policy and accurately complete cash, credit card, and discount transactions
  • Use proper telephone etiquette
  • Enter and deliver To Go orders correctly
  • Address complaints promptly in a courteous manner and notify supervisor of any issues
  • Assist service personnel in providing beverage orders and refills and clearing and setting tables
  • Willingly assist other team members without being asked
  • Maintain proper supply of clean menus
  • Lift and carry supplies and equipment up to 30 lbs
  • Demonstrate knowledge of station and floor breakdowns
  • Possess strong product and menu knowledge
  • Maintain foyer area of restaurant to be clean, organized, and inviting to guests
  • Complete all required side-work including deep cleaning assignments
  • Adhere to Denny's brand standards and internal policies and procedures
  • Provide courteous service and be cordial to all team members and guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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