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Denny's (DFO, LLC)

Denny s Host(ess): Store 7375

Job Overview

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Employment Type

Hourly
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
employee discount
Flexible Schedule
Training and Development
team environment
uniform provided

Job Description

Denny's is a well-established American diner-style restaurant chain known for its welcoming atmosphere, diverse menu options, and commitment to providing excellent guest experiences. With numerous locations across the country, Denny's prides itself on its dedication to customer satisfaction, delivering quality food, and creating a friendly environment where guests feel at home. The company employs a large team of hospitality professionals who work together to ensure every customer's dining experience is pleasant and efficient. Denny's emphasizes teamwork, respect, and maintaining high standards in all aspects of restaurant operations to uphold its reputable brand image.

The role of Host/Hostess at Denny'... Show More

Job Requirements

  • Ability to raise a tray weighing up to 25 lbs
  • Ability to bend stoop reach wipe lift and grasp
  • Sufficient mobility to move and operate in work area
  • Ability to stand and walk during entire shift
  • Ability to hear well in a loud environment to respond to employee and guest needs
  • Basic math skills add subtract multiply and divide
  • Meets any state county or municipal regulation pertaining to health risk concerns about food handling
  • Ability to observe and differentiate between monetary denominations
  • Ability to operate point of sale system
  • Ability to work around potentially hazardous chemicals

Job Qualifications

  • Ability to communicate effectively in English both orally and in writing
  • Must be able to pass all required tests and training requirements for the position
  • Must be able to work in a team environment
  • Meets Denny's uniform and grooming standards and maintains them throughout the shift
  • Must be able to work flexible schedule including holidays nights and weekends
  • Must have excellent guest service skills
  • Must be dependable and able to learn basic tasks and follow instructions
  • Must place a value on diversity and shows respect for others

Job Duties

  • Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
  • Demonstrates a sense of urgency and meets service cycle timing standards
  • Seats guests at clean dry tables utilizing proper seating rotation
  • Determines and provides for any special needs of guests
  • Maintains guest waiting list and adheres to proper seating order procedures
  • Describes promotions and suggestively sells while seating guests
  • Takes initial beverage order
  • Attends to any other guest needs during the entire dining experience as warranted
  • Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash credit card and discount transactions
  • Uses proper telephone etiquette
  • Enters and delivers To Go orders correctly
  • Addresses complaints promptly in a courteous manner and notifies the supervisor of any issues
  • Assists service personnel in providing beverage orders and refills and clearing and setting tables
  • Willingly assists other team members without being asked
  • Maintains proper supply of clean menus
  • Lifts and carries supplies and equipment up to 30 lbs
  • Demonstrates knowledge of station and floor breakdowns
  • Possesses strong product and menu knowledge
  • Maintains foyer area of restaurant to be clean organized and inviting to guests
  • Completes all required side-work including deep cleaning assignments
  • Adheres to Denny's Brand Standards and internal policies and procedures
  • Provides courteous service and is cordial to all team members and guests

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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