Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
team environment
uniform provided
Job Description
Denny's is a renowned American table service diner-style restaurant chain, widely recognized for its commitment to delivering friendly and efficient dining experiences to customers across its numerous locations. Known for its diverse menu offerings around the clock, Denny's prides itself on maintaining high standards of customer service, cleanliness, and operational efficiency that align closely with its brand values. As a company, Denny's emphasizes a welcoming environment where guests feel valued and appreciated, making it an ideal employer for individuals passionate about hospitality and guest satisfaction.
The Host/Hostess role at Denny's is an essential position, reporting directly to the Genera... Show More
The Host/Hostess role at Denny's is an essential position, reporting directly to the Genera... Show More
Job Requirements
- Ability to raise a tray weighing up to 25 lbs
- Must be able to bend, stoop, reach, wipe, lift, and grasp
- Sufficient mobility to move and operate in work area
- Must be able to stand and walk during entire shift
- Must be able to hear well in a loud environment
- Basic math skills including add, subtract, multiply and divide
- Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
- Must be able to observe and differentiate between monetary denominations
- Must be able to operate point of sale system
- Must be able to work around potentially hazardous chemicals
- Must be able to pass all required tests and training requirements for the position
- Must be able to work flexible schedule, including holidays, nights and weekends
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Ability to work in a team environment
- Meets Denny's uniform and grooming standards
- Excellent guest service skills
- Dependable and able to learn basic tasks and follow instructions
- Places a value on diversity and shows respect for others
Job Duties
- Greets guests immediately in a friendly manner upon arrival and acknowledges at departure
- Demonstrates a sense of urgency and meets service cycle timing standards
- Seats guests at clean, dry tables utilizing proper seating rotation
- Determines and provides for any special needs of guests
- Maintains guest waiting list and adheres to proper seating order procedures
- Describes promotions and suggestively sells while seating guests
- Takes initial beverage order
- Attends to any other guest needs during the entire dining experience as warranted
- Demonstrates safe cash handling procedures and accurately completes cash, credit card, and discount transactions
- Uses proper telephone etiquette
- Enters and delivers To Go orders correctly
- Addresses complaints promptly in a courteous manner and notifies supervisor of any issues
- Assists service personnel in providing beverage orders, refills, clearing and setting tables
- Willingly assists other team members without being asked
- Maintains proper supply of clean menus
- Lifts and carries supplies and equipment up to 30 lbs
- Demonstrates knowledge of station and floor breakdowns
- Possesses strong product and menu knowledge
- Maintains foyer area to be clean, organized and inviting to guests
- Completes all required side-work, including deep cleaning assignments
- Adheres to Denny's brand standards and internal policies and procedures
- Provides courteous service and is cordial to all team members and guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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