Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $49,200.00 - $71,800.00
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
Access to Medical Plan Options including PPO, Dental, Vision, Personal Accident, and Life Insurance
flexible spending accounts
long term disability
401(k)
Paid training
Paid parking or transportation assistance
Participation in the UGE annual incentive plan
Job Description
United Ground Express (UGE) is a premier regional airline providing essential feeder services for United Airlines, operating across numerous airports with a dedication to safety, customer service, and operational excellence. As a significant player in the aviation industry, UGE is committed to maintaining high standards in all areas from employee conduct to safety protocols, ensuring the best travel experience for passengers. Their focus on employee development and competitive benefits makes UGE a sought-after employer within the airline service sector. UGE operates primarily as a ground handling service for United Airlines, providing key services that support the airline's flight operations and... Show More
Job Requirements
- Minimum of a high school diploma, GED or equivalent
- Ability to understand and communicate verbal and written instructions in English
- Must be detail-oriented and able to perform multiple tasks making independent decisions involving the operation
- Must possess strong organizational and planning skills
- Strong leadership skills with the ability to motivate and coach others
- Must be a goal-directed leader and demonstrate service-oriented performance
- Must be familiar with all FAA, TSA, Airline, Company regulations
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for operational excellence while taking responsibility for decisions
- Intermediate experience with MS Office Applications (Word, PowerPoint, Teams, Excel)
- Must be 18 years of age or older
- Must be legally authorized to work in the United States
- Must pass pre-employment screenings
- Must meet necessary requirements to obtain and retain security sensitive identification badge
- Must complete all training and maintain certification through employment
Job Qualifications
- Minimum of a high school diploma, GED or equivalent
- Ability to understand and communicate verbal and written instructions in English
- Must be detail-oriented and able to perform multiple tasks making independent decisions involving the operation
- Must possess strong organizational and planning skills
- Strong leadership skills with the ability to motivate and coach others
- Must be a goal-directed leader and demonstrate service-oriented performance
- Must be familiar with all FAA, TSA, Airline, Company regulations
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for operational excellence while taking responsibility for decisions
- Intermediate experience with MS Office Applications (Word, PowerPoint, Teams, Excel)
- Must be 18 years of age or older
- Must be legally authorized to work in the United States
- Must pass pre-employment screenings
- Must meet necessary requirements to obtain and retain security sensitive identification badge
- Must complete all training and maintain certification through employment
- Previous airport and/or customer service experience preferred
- Previous radio/phone dispatch experience preferred
- Previous supervisory experience preferred
Job Duties
- Make independent decisions on employee work assignments and locations based on operational needs
- Direct employee work assignments in a professional and courteous manner
- Give direct order to agents refusing an assignment while maintaining professionalism and remaining calm
- Promptly receive and respond to telephone and radio calls in a professional and timely manner
- Complete daily reporting thoroughly, accurately, and in a timely manner
- Project a positive image while responding openly, honestly, and timely to inquiries in a courteous manner
- Perform other duties as required
- Ability to be flexible and work schedules that span a 24/7 operation including weekends, holidays and work overtime as needed
- Work shifts will be assigned and may include late nights and early mornings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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