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Job Overview
Job Description
HD Supply is a leading wholesale distribution company that specializes in providing a broad range of products and services to the maintenance, repair, and operations markets in North America. With a significant presence across the United States, HD Supply serves a diverse customer base including contractors, property managers, and other commercial enterprises. The company prides itself on its commitment to operational excellence, professional customer service, and fostering an inclusive culture that values diversity, equity, and inclusion. HD Supply operates with the mission to help its customers maintain and operate their properties efficiently by delivering quality products on time and managing... Show More
Job Requirements
- HS diploma or GED strongly preferred
- Valid driver’s license
- Acceptable motor vehicle record status with no more than 2 minor accidents in the past 3 years
- No more than 2 moving violations in the past 3 years
- Ability to perform physical exertion including walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy or awkward
- Availability for occasional overnight travel less than 10% of the time
- Ability to operate company-provided or rental delivery vehicles
- Commitment to safety regulations and company policies
Job Qualifications
- Prior experience delivering merchandise to customers using a box truck or similar vehicle
- 1+ years of experience operating material handling equipment
- Wholesale distribution experience
- HS diploma or GED strongly preferred
- Specialized skills training or certification may be required
- Generally 2-5 years of experience in the area of responsibility
Job Duties
- Delivers customer orders safely within a service area including interfacing with customers on order issues
- Follows the planned route for timely deliveries while adhering to traffic laws and safety regulations
- Loads inventory into trucks and unloads orders at customer sites using powered and non-powered material handling equipment
- Provides exceptional customer service by being professional and polite during deliveries
- Reviews order manifests to ensure customer orders and daily routes are complete and accurate
- Performs pre- and post-trip inspections in accordance with Department of Transportation regulations and internal policies and procedures
- Maintains routine contact with the distribution center to receive instructions on delivery interruptions such as traffic congestion or missing orders
- Prepares and maintains vehicle and customer order records in accordance with company policies and procedures
- Contacts customers to provide updates on delivery statuses
- Provides feedback to management on escalated customer service and sales-related issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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