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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $20.25
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Disability insurance
retirement savings plan
Tuition Assistance
Paid vacation
Paid holidays
Job Description
Ricoh is a global leader in integrated solutions and technology services. The company specializes in connecting people with technology to create exceptional customer experiences while driving business innovation and success worldwide. Ricoh's commitment to empowering digital workplaces allows organizations to work smarter from any location, managing and sharing information efficiently to unlock their full potential. Ricoh provides a broad range of services and technological solutions designed to inspire customer success and guide businesses toward a more sustainable and productive future. Known for its high-performance culture, Ricoh fosters a purpose-driven and collaborative environment where employees can thrive and contribute to meaningful... Show More
Job Requirements
- Be at least 20 years old
- Maintain a valid driver’s license according to company policy
- Eligibility to drive a commercial vehicle according to FMCSR regulations
- Safe driving record and history
- Two years medium-duty truck driving experience
- Pass a road test
- Valid and current medical card
- Ability to lift equipment up to 100 pounds and move items up to 1000 pounds
- Ability to perform physical tasks including stooping, bending, and kneeling
- Ability to operate warehouse equipment such as forklifts and pallet jacks
- Ability to work independently
- High school diploma or equivalent
Job Qualifications
- High school diploma or equivalent
- Minimum two years medium-duty truck driving experience
- Valid commercial driver’s license as applicable
- Valid and current medical card
- Safe driving record
- Ability to pass a road test
- Ability to read maps and use GPS
- On-line technical training focused on networking and installation
- On-the-job training with field technicians
- Strong customer communication skills
- Basic computer skills
- Technical ability to install and network equipment
- Ability to operate warehouse equipment preferred
Job Duties
- Ensures equipment is safely delivered to the correct location
- Maintains log books in accordance with DOT regulations
- Performs pre and post trip vehicle inspections and ensures vehicle compliance with DOT and state laws
- Performs pick-up of product simultaneously with delivery to minimize costs
- Performs basic connected installations and networking setup
- Participates in safety programs
- Pre-calls customers when applicable
- Achieves expected productivity levels
- Demonstrates good technical and customer service skills
- Identifies customer needs and provides appropriate support or referrals
- Provides basic customer training on devices
- Completes technical training on new equipment
- Maintains professional appearance
- Contacts dispatch or service department when technician assistance is needed
- Ensures equipment matches documentation
- Loads and secures equipment properly
- Captures electronic customer signatures
- Ensures all paperwork is signed and processed
- Loads and off-loads trucks
- Trains new drivers on products and loading procedures
- Follows accident and incident reporting guidelines
- Conducts cycle counts and inventory reconciliation
- Reconciles inventory and reports discrepancies
- Meets productivity and quality standards
- Manages inventory valued up to $1,000,000
- May require overnight stays
- Operates warehouse equipment like forklift and pallet jack
- Performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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