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Mariano's

DELI/COFFEE SHOP LEAD BARISTA

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.35 - $22.35
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Tuition Reimbursement
Career growth opportunities

Job Description

Mariano's is a well-established grocery store chain based in Illinois, known for its commitment to quality, excellent customer service, and community involvement. Since its merger with The Kroger Company in 2015, Mariano's has expanded to over 40 stores throughout the Chicago Metro area, becoming a staple for local shoppers seeking fresh, innovative, and diverse food products. As part of the Kroger family, Mariano's proudly embodies a culture that values diversity, inclusion, and respect, consistently striving to create an environment where both customers and associates thrive. The company culture is centered around its mission to 'Feed the Human Spirit' through quality... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • One to two years’ experience in customer service
  • Six months management experience or combination of relevant education and experience
  • Minimum 18 years of age (19 in Idaho)
  • Ability to pass drug test
  • Ability to work in a fast-paced environment
  • Ability to work weekends on a regular basis and work any shift
  • Accuracy and attention to detail
  • Ability to organize and prioritize tasks and projects
  • Barista certification
  • Possession of any licenses or certificates required by federal and/or state authorities

Job Qualifications

  • High school diploma or general education degree (GED)
  • One to two years’ experience in customer service
  • Six months management experience or combination of relevant education and experience
  • Knowledge of company policies, procedures, and organizational structure
  • Barista certification
  • Related experience
  • Ability to organize, prioritize tasks and projects
  • Ability to work in a fast-paced environment
  • Accuracy and attention to detail

Job Duties

  • Deliver and encourage other associates to deliver excellent customer service
  • Assist managers in hiring new associates
  • Train and develop associates to demonstrate all customer service and operating standards
  • Verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner
  • Demonstrate and verify all Starbucks standards are followed
  • Maintain health, safety, and sanitation guidelines for all products
  • Perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters
  • Comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards
  • Assist in kiosk scheduling and adjust staffing to meet store and business needs
  • Verify all cash handling and cash register functions are performed in an accurate and consistent manner
  • Verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked
  • Communicate new product information to associates in an effective manner
  • Complete accurate, timely reports as required
  • Successfully complete and implement Advanced Store Training
  • Work with associates to manage all common associate areas to make sure they are inviting in appearance and reflect 'Our People Are Great'
  • Supervise and coach direct reports in the performance of their duties
  • Complete performance reviews and provide feedback to direct reports
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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