Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.35 - $22.35
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
training programs
career growth
Job Description
Mariano's, based in Illinois, is a well-established grocery store chain that became part of The Kroger Company family in 2015. With over 40 stores spread throughout the Chicago Metro area, Mariano's is a vibrant member of the community, dedicated to providing high-quality food and exceptional customer service. As part of Kroger, one of the largest supermarket operators in the United States, Mariano's leverages a rich heritage of innovation and service excellence to continuously enhance the shopping experience for its customers. The company's mission, "To Feed the Human Spirit," is reflected in its commitment to diversity, inclusion, respect, honesty, integrity, and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- one to two years' experience in customer service
- six months management experience
- minimum 18 years of age or 19 in Idaho
- ability to pass drug test
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis and any shift
- accuracy/attention to detail
- ability to organize/prioritize tasks/projects
- barista certification
- any licenses or certificates required by federal and/or state
- knowledge of company policies, procedures, and organizational structure
- related experience
Job Qualifications
- High school diploma or general education degree (GED)
- one to two years' experience in customer service
- six months management experience
- knowledge of company policies, procedures, and organizational structure
- related experience
- barista certification
- ability to organize, prioritize tasks, and projects
- accuracy and attention to detail
- ability to work in a fast-paced environment
- ability to work weekends and varied shifts
Job Duties
- Deliver and encourage other associates to deliver excellent customer service
- assist managers in hiring new associates
- train and develop associates to demonstrate all customer service and operating standards
- verify corporate policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner
- demonstrate and verify all Starbucks standards are followed
- maintain health, safety, and sanitation guidelines for all products
- perform and direct others to complete the cleaning and operational tasks in accordance with the store Duty Rosters
- comply with merchandising, stocking, rotating, product storage, ordering, and markdown standards
- assist in kiosk scheduling and adjust staffing to meet store and business needs
- verify all cash handling and cash register functions are performed in an accurate and consistent manner
- verify the proper types and amounts of materials, supplies, and merchandise are ordered and stocked
- communicate new product information to associates in an effective manner
- completes accurate, timely reports, as required
- successfully complete and implement Advanced Store Training
- all store management work with associates to manage all common associate areas (i.e. break rooms and training areas) to make sure they are inviting in appearance and reflect "Our People Are Great"
- supervise and coach direct reports in the performance of their duties
- complete performance reviews and provide feedback to direct reports
- must be able to perform the essential functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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