Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.65 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Mariano's, based in Illinois, has proudly become a prominent name in the grocery retail industry since its inception and merging with The Kroger Company in 2015. With over 40 stores throughout the Chicago Metro area, Mariano's stands as a vibrant supermarket brand dedicated to serving its customers with a broad array of fresh food products, quality services, and unique shopping experiences. As part of the larger Kroger family of companies, Mariano's benefits from the collective strength, resources, and heritage of one of America's largest grocery retailers. The company is deeply committed to diversity, inclusion, respect, honesty, integrity, and safety, making it a great place to grow and develop a rewarding career. This ethos drives every employee to contribute positively both to the community and the company culture.
In the role of Barista at Mariano's, you will be responsible for exceeding service standards by delivering customers prompt and quality coffee selections, purchase, and preparation. This position is ideal for individuals who are passionate about coffee and customer service, and who want to be part of a workplace that values teamwork, customer engagement, and personal growth. You will play an instrumental part in creating amazing customer experiences through your skillful preparation of espresso drinks and other coffee beverages, maintaining cleanliness of your service area, stock management, and adherence to company policies and procedures. The role demands a commitment to learning, demonstrated by passing the barista certification with a high score, and an enthusiastic approach to working in a fast-paced environment. Flexibility is key, as the position requires availability to work various shifts, including weekends and overtime when needed.
Mariano's values its associates and offers a comprehensive range of benefits designed to support their physical, emotional, and financial well-being. These benefits include extensive healthcare coverage options, paid time off, employee assistance programs, associate discounts, and opportunities for continuing education with up to $21,000 in tuition reimbursement. The Kroger family harbors a culture that fosters growth through industry-leading training programs and multiple career pathways, providing a launchpad for motivated individuals to achieve their potential. Mariano's is dedicated to ensuring a safe, inclusive, and empowering work environment where every employee’s contributions are recognized and valued. This role is well-suited for those eager to bring their passion for excellent service and coffee craftsmanship to a company with a strong community presence and a commitment to feeding the human spirit.
In the role of Barista at Mariano's, you will be responsible for exceeding service standards by delivering customers prompt and quality coffee selections, purchase, and preparation. This position is ideal for individuals who are passionate about coffee and customer service, and who want to be part of a workplace that values teamwork, customer engagement, and personal growth. You will play an instrumental part in creating amazing customer experiences through your skillful preparation of espresso drinks and other coffee beverages, maintaining cleanliness of your service area, stock management, and adherence to company policies and procedures. The role demands a commitment to learning, demonstrated by passing the barista certification with a high score, and an enthusiastic approach to working in a fast-paced environment. Flexibility is key, as the position requires availability to work various shifts, including weekends and overtime when needed.
Mariano's values its associates and offers a comprehensive range of benefits designed to support their physical, emotional, and financial well-being. These benefits include extensive healthcare coverage options, paid time off, employee assistance programs, associate discounts, and opportunities for continuing education with up to $21,000 in tuition reimbursement. The Kroger family harbors a culture that fosters growth through industry-leading training programs and multiple career pathways, providing a launchpad for motivated individuals to achieve their potential. Mariano's is dedicated to ensuring a safe, inclusive, and empowering work environment where every employee’s contributions are recognized and valued. This role is well-suited for those eager to bring their passion for excellent service and coffee craftsmanship to a company with a strong community presence and a commitment to feeding the human spirit.
Job Requirements
- High school diploma or general education degree (GED)
- Six months of experience in customer service or a combination of relevant education and experience
- Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis
- Ability to work any shift and work overtime as needed
- Accuracy and attention to detail
- Ability to organize, prioritize tasks and projects
Job Qualifications
- High school diploma or general education degree (GED), plus six months of experience in customer service or combination of relevant education and experience
- Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Knowledge of company policies, procedures, and organizational structure
- Familiarity with industry/technical terms and processes
- Model Customer 1st behavior
- Deliver and encourage other associates to deliver excellent customer service
- Promote and follow company initiatives
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Job Duties
- Greet customers, answer questions, and suggest product to enhance service and meet sales goals
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- Maintain cleanliness of customer service area and equipment
- Follow store policies and procedures
- Perform cleaning tasks in accordance with the duty rosters and cleaning standards
- Follow standards for merchandising, stocking, rotating, and storing all products
- Follow cash handling and register policies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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