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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.65 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Mariano's, based in Illinois, has proudly become a prominent name in the grocery retail industry since its inception and merging with The Kroger Company in 2015. With over 40 stores throughout the Chicago Metro area, Mariano's stands as a vibrant supermarket brand dedicated to serving its customers with a broad array of fresh food products, quality services, and unique shopping experiences. As part of the larger Kroger family of companies, Mariano's benefits from the collective strength, resources, and heritage of one of America's largest grocery retailers. The company is deeply committed to diversity, inclusion, respect, honesty, integrity, and safety, making... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Six months of experience in customer service or a combination of relevant education and experience
- Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis
- Ability to work any shift and work overtime as needed
- Accuracy and attention to detail
- Ability to organize, prioritize tasks and projects
Job Qualifications
- High school diploma or general education degree (GED), plus six months of experience in customer service or combination of relevant education and experience
- Ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- Ability to work in a fast-paced environment
- Ability to work weekends on a regular basis, work any shift and work overtime as needed
- Accuracy/attention to detail
- Ability to organize/prioritize tasks/projects
- Knowledge of company policies, procedures, and organizational structure
- Familiarity with industry/technical terms and processes
- Model Customer 1st behavior
- Deliver and encourage other associates to deliver excellent customer service
- Promote and follow company initiatives
- Ability to work cooperatively in high paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Job Duties
- Greet customers, answer questions, and suggest product to enhance service and meet sales goals
- Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- Maintain cleanliness of customer service area and equipment
- Follow store policies and procedures
- Perform cleaning tasks in accordance with the duty rosters and cleaning standards
- Follow standards for merchandising, stocking, rotating, and storing all products
- Follow cash handling and register policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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