Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.65 - $16.85
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
sick pay
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Mariano's, based in Illinois and proudly merged with The Kroger Company in 2015, is a leading grocery store known for its exceptional customer service and quality product offerings. With over 40 locations throughout the Chicago Metro area, Mariano's is committed to delivering a unique shopping experience that emphasizes freshness, flavor, and customer satisfaction. As part of the Kroger family of companies, Mariano's harnesses a robust network of resources and innovation, working collectively to bring diverse teams together who share a passion for food and people. This collective effort supports the company's mission to 'Feed the Human Spirit,' ensuring that food... Show More
Job Requirements
- High school diploma or general education degree (GED), plus six months of experience in customer service
- ability to complete initial store training and pass barista certification with a score of 90% or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis
- ability to work any shift
- ability to work overtime as needed
- accuracy and attention to detail
- ability to organize and prioritize tasks and projects
Job Qualifications
- High school diploma or general education degree (GED), plus six months of experience in customer service
- ability to complete initial store training and pass barista certification with a score of 90% or better
- ability to work in a fast-paced environment
- ability to work weekends regularly, any shift and overtime as needed
- knowledge of company policies, procedures, and organizational structure
- familiarity with industry and technical terms and processes
- accuracy and attention to detail
- organizational and prioritization skills
- ability to work cooperatively in a high paced environment
- ability to manage conflict calmly and respectfully
- ability to act with honesty and integrity
- ability to follow directions and seek help when needed
Job Duties
- Model customer 1st behavior
- deliver and encourage other associates to deliver excellent customer service
- promote and follow company initiatives
- greet customers, answer questions, and suggest products to enhance service and meet sales goals
- maintain cleanliness of customer service area and equipment
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- follow store policies and procedures
- perform cleaning tasks in accordance with the duty rosters and cleaning standards
- follow standards for merchandising, stocking, rotating, and storing all products
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- work cooperatively in high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- perform essential job functions with or without reasonable accommodation
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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