Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger, established over a century ago as a small grocery store in Cincinnati, has grown into the nation’s largest grocery retailer with nearly 2,800 stores across 35 states operating under 28 different brand names. As America’s grocer, Kroger is dedicated to not only providing a vast selection of quality food products but also fostering an inclusive, respectful, and safe working environment. The company emphasizes its core values, including respect, honesty, integrity, diversity, inclusion, and safety, reflecting a commitment to both its customers and employees. Kroger’s mission is to feed the human spirit by bringing together diverse teams passionate about food... Show More
Job Requirements
- High school diploma or general education degree (GED), plus six months of experience in customer service
- ability to complete initial store training and pass barista certification with a score of 90% or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- accuracy/attention to detail
- ability to organize/prioritize tasks/projects
Job Qualifications
- High school diploma or general education degree (GED), plus six months of experience in customer service or combination of relevant education and experience
- ability to complete initial store training and pass barista certification with a score of 90% or better
- knowledge of company policies, procedures, and organizational structure
- familiarity with industry/technical terms and processes
- ability to work cooperatively in fast-paced environments
- strong communication and interpersonal skills
- honesty and integrity in business practices
Job Duties
- Model customer 1st behavior
- deliver and encourage other associates to deliver excellent customer service
- promote and follow company initiatives
- greet customers, answer questions, and suggest products to enhance service and meet sales goals
- maintain cleanliness of customer service area and equipment
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- follow store policies and procedures
- perform cleaning tasks in accordance with duty rosters and cleaning standards
- follow standards for merchandising, stocking, rotating, and storing all products
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- work cooperatively in high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- perform essential job functions with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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