Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.65 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Job Description
Our company is a renowned leader in the specialty coffee industry, dedicated to serving high-quality coffee beverages and providing outstanding customer service. As a well-established coffeehouse chain known for its commitment to excellence, we pride ourselves on creating a welcoming atmosphere that values respect, honesty, integrity, diversity, inclusion, and safety. With locations across numerous cities, our brand is synonymous with consistency, quality, and community engagement. We aim to inspire and nurture the human spirit one person, one cup, and one neighborhood at a time.
This position offers an opportunity to join a vibrant team as a Barista, w... Show More
This position offers an opportunity to join a vibrant team as a Barista, w... Show More
Job Requirements
- High school diploma or general education degree (GED), plus six months of experience in customer service
- combination of relevant education and experience
- ability to complete Initial Store Training and pass barista certification with a score of 90 percent or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- accuracy/attention to detail
- ability to organize/prioritize tasks/projects
Job Qualifications
- High school diploma or general education degree (GED)
- six months of experience in customer service or combination of relevant education and experience
- ability to complete Initial Store Training and pass barista certification with a score of 90 percent or better
- familiarity with industry and technical terms and processes
- knowledge of company policies, procedures, and organizational structure
Job Duties
- Model customer first behavior
- deliver and encourage other associates to deliver excellent customer service
- promote and follow company initiatives
- greet customers, answer questions, and suggest products to enhance service and meet sales goals
- maintain cleanliness of customer service area and equipment
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- follow store policies and procedures
- perform cleaning tasks in accordance with the duty rosters and cleaning standards
- follow standards for merchandising, stocking, rotating, and storing all products
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- work cooperatively in high paced and sometimes stressful environment
- manage conflict in a reasonable, nonconfrontational and cooperative manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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