Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Metro Market, based in Wyoming, is a trusted name in the retail grocery industry, having merged with The Kroger Company in 2015. As a proud member of the Kroger family of companies, Metro Market operates 16 stores throughout the state, serving its local communities with top-quality products and exceptional service. The company is rooted in a culture that values diversity, inclusion, respect, honesty, integrity, and safety. These core values guide all interactions within the company and with customers, creating a welcoming atmosphere where everyone matters. Metro Market takes pride in bringing together diverse teams passionate about food and people, united... Show More
Job Requirements
- High school diploma or general education degree (GED)
- six months of experience in customer service
- ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- ability to work in a fast-paced environment
- ability to work weekends on a regular basis, work any shift and work overtime as needed
- accuracy/attention to detail
- ability to organize/prioritize tasks/projects
Job Qualifications
- High school diploma or general education degree (GED)
- six months of experience in customer service or combination of relevant education and experience
- ability to complete Initial Store Training and pass barista certification with a score of 90% or better
- excellent customer service skills
- knowledge of company policies, procedures, and organizational structure
- familiarity with industry/technical terms and processes
- strong communication and interpersonal skills
- ability to work effectively in a team environment
- ability to handle high-paced and stressful situations with professionalism
Job Duties
- Model customer 1st behavior
- deliver and encourage other associates to deliver excellent customer service
- promote and follow company initiatives
- greet customers, answer questions, and suggest product to enhance service and meet sales goals
- maintain cleanliness of customer service area and equipment
- prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day to standard
- follow store policies and procedures
- perform cleaning tasks in accordance with the duty rosters and cleaning standards
- follow standards for merchandising, stocking, rotating, and storing all products
- follow cash handling and register policies
- follow inventory stocking and recording guidelines
- ability to work cooperatively in high paced and sometimes stressful environment
- ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- ability to act with honesty and integrity regarding customer and business information
- ability to follow directions and seek assistance when necessary to resolve customer and business issues
- provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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