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Delicatessen Department Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Continuing Education
Career Development

Job Description

Hy-Vee is a well-established, employee-owned chain of supermarkets known for its commitment to customer service and community-focused approach. With a strong presence in the Midwest of the United States, Hy-Vee offers its customers high-quality products across various departments catering to diverse needs. The company is recognized for fostering a positive work environment where collaboration, growth, and professionalism are highly valued. Hy-Vee's promise of "a helpful smile in every aisle" reflects its dedication to creating a welcoming shopping experience powered by an engaged workforce that supports one another and their customers.

The role of Delicatessen Manager at Hy-Vee is a pivot... Show More

Job Requirements

  • High school equivalent experience
  • over one year of related work experience
  • ability to solve practical problems
  • ability to do arithmetic calculations involving fractions, decimals and percentages
  • ability to compose original correspondence
  • interpret written work instructions
  • interview job applicants
  • follow technical manuals
  • engage with people
  • good physical condition to exert up to 100 pounds of force occasionally and up to 50 pounds frequently
  • visual acuity including depth perception and color vision
  • ability to perform physical activities such as climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • willingness to work in a fast-paced environment with exposure to dust, noise, equipment hazards, temperature extremes, and chemicals
  • punctuality and reliability

Job Qualifications

  • High school equivalent experience
  • over one year of related work experience
  • ability to solve practical problems with limited standardization
  • ability to do arithmetic calculations involving fractions, decimals, and percentages
  • ability to compose original correspondence and interpret written instructions
  • interview job applicants
  • follow technical manuals
  • ability to engage effectively with people

Job Duties

  • Maintains a positive attitude
  • creates an atmosphere of friendliness and fun through flexibility and teamwork
  • generates a friendly atmosphere by encouraging employees to greet and speak to customers
  • sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability
  • smiles and greets customers in a friendly manner
  • makes an effort to learn customers’ names and to address them by name whenever possible
  • assists customers by escorting them to products, securing out of reach products, loading or unloading heavy items, noting customer suggestions and performing tasks to enhance shopping experience
  • answers the telephone promptly and provides friendly, helpful service including taking product orders
  • recruits, hires, trains, supervises, disciplines, and evaluates employees
  • determines department goals with store director
  • determines weekly work schedule and daily work plan
  • inspects signage and displays
  • communicates with employees regarding sales and ideas
  • handles and satisfies customer issues
  • figures retail pricing and ensures correct pricing
  • extends and posts invoices and manages bookkeeping
  • analyzes sales and trends, prepares ad projections, and writes ads
  • conducts inventory
  • plans displays, promotions, and pre-orders
  • ensures proper storage temperatures and procedures
  • troubleshoots equipment and ensures maintenance
  • maintains adherence to hygiene and dress policies
  • adheres to company policies and store guidelines
  • reports to work on time and schedule

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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