Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
Employee assistance program
Job Description
Hy-Vee is a renowned employee-owned supermarket chain operating across the Midwestern United States, recognized for its broad selection of products and commitment to customer service. Established with a strong mission to deliver quality products and exceptional experiences, Hy-Vee continually invests in its workforce to maintain a supportive and inclusive work environment. Its reputation as a community-focused company is enhanced by its promise of "a helpful smile in every aisle," emphasizing the importance of friendly interactions and customer satisfaction. At Hy-Vee, the people are its greatest strength, fostering a culture where collaboration, growth mindset, and professionalism are highly valued. This supportive... Show More
Job Requirements
- Less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to understand and follow verbal or demonstrated instructions
- proficiency in basic math involving fractions, decimals and percentages
- physical ability to perform medium work including lifting up to 50 pounds occasionally and performing various physical activities such as standing, walking, stooping, kneeling
- ability to maintain personal hygiene and dress standards
- punctuality and reliable attendance
- willingness to adhere to company policies and safety procedures
- successful completion of pre-employment drug screen
Job Qualifications
- Less than high school or equivalent experience
- six months or less of similar or related work experience
- ability to understand and follow verbal or demonstrated instructions
- ability to write identifying information
- able to request supplies orally or in writing
- basic arithmetic skills including fractions, decimals and percentages
- strong customer service skills
- ability to work effectively in a team environment
- knowledge of sanitation and food safety practices
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- makes an effort to learn customers’ names and to address them by name whenever possible
- assists customers by escorting them to products, securing out-of-reach products, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance shopping experience
- answers the telephone promptly and provides friendly, helpful service including taking customer orders
- takes customer orders at the delicatessen counter
- works with co-workers to ensure customer satisfaction and a pleasant work environment
- reviews orders for the day
- understands and practices proper sanitation procedures and ensures work area is always clean and neat
- reviews food status and appearance for freshness
- ensures adequate food supply is ready and follows a production list
- anticipates product needs daily
- prepares, finishes, and replenishes product as necessary
- checks in product, puts product away and may review invoices
- runs department registers, receives payment and makes change when applicable
- removes trash timely
- maintains strict adherence to personal hygiene and dress guidelines
- adheres to company policies and individual store guidelines
- reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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