Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Paid holidays
flexible schedule
Job Description
Hy-Vee is a well-established supermarket chain recognized for its commitment to customer service and a positive shopping experience. With stores located throughout the Midwest, Hy-Vee stands out by promising 'a helpful smile in every aisle,' which reflects its dedication to friendly and efficient customer interaction. The company prides itself on a culture that values its employees as the foundation of its success. At Hy-Vee, team members are encouraged to grow, collaborate, and contribute to delivering exceptional service to shoppers. With a focus on community engagement and high standards in product quality, Hy-Vee creates an environment that not only meets customer... Show More
Job Requirements
- Must be 18 or older
- Ability to understand and follow verbal or demonstrated instructions
- Ability to perform arithmetic calculations involving fractions, decimals and percentages
- Capability to exert up to 50 pounds of force occasionally, 20 pounds frequently and 10 pounds constantly
- Visual clarity with or without correction including color vision and depth perception
- Ability to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing and repetitive motions
- Willingness to adhere to company policies and individual store guidelines
- Must report to work timely and as scheduled
- Successful completion of a pre-employment drug screen
Job Qualifications
- Less than high school or equivalent experience
- Six months or less of similar or related work experience
- Ability to understand and follow verbal or demonstrated instructions
- Ability to solve arithmetic calculations involving fractions, decimals and percentages
- Excellent customer service skills
- Ability to work effectively as part of a team
- Strong verbal communication skills
- Ability to maintain cleanliness and sanitation standards
Job Duties
- Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
- Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
- Makes an effort to learn customers' names and to address them by name whenever possible
- Assists customers by escorting them to the products they're looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience
- Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders
- Takes customer orders at the delicatessen counter
- Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
- Reviews orders for the day
- Understands and practices proper sanitation procedures and ensures the work area is always clean and neat
- Reviews the status and appearance of the food for freshness
- Ensures that an adequate food supply is ready and on hand and develops or follows a production list
- Anticipates product needs for the department on a daily basis
- Prepares, finishes, and replenishes product as necessary
- Checks in product, puts product away, and may review invoices
- Runs the department registers and receives payment, makes change, etc., where applicable
- Removes trash in a timely manner
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress
- Adheres to company policies and individual store guidelines
- Reports to work when scheduled and on time
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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