Hy-Vee, Inc. logo

Hy-Vee, Inc.

Delicatessen Clerk

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $13.00 - $16.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
flexible scheduling
Career development opportunities

Job Description

Hy-Vee is a well-established grocery store chain known for its commitment to quality, customer service, and community engagement. Founded on the principle of delivering 'a helpful smile in every aisle,' Hy-Vee emphasizes creating a welcoming shopping experience for all customers. The company values its workforce as the core strength behind this promise and strives to maintain a supportive and friendly work environment where employees can thrive and deliver exceptional service. Hy-Vee operates multiple departments within its stores, including fresh produce, baked goods, meat, and delicatessen, each staffed by skilled and dedicated personnel. The company offers a range of part-time and... Show More

Job Requirements

  • Must be 18 years of age or older
  • Must be able to physically perform medium work including exerting up to 50 pounds of force occasionally
  • Must have clarity of vision at distances more than 20 inches and less than 20 feet with or without correction
  • Must be able to perform physical activities including climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
  • Must be able to understand and follow verbal or demonstrated instructions
  • Must be able to solve arithmetic calculations involving fractions, decimals and percentages
  • Must report to work when scheduled and on time
  • Must adhere to personal hygiene and dress guidelines
  • Employment contingent upon successful completion of pre-employment drug screen

Job Qualifications

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to understand and follow verbal or demonstrated instructions
  • Basic arithmetic skills involving fractions, decimals, and percentages
  • Excellent customer service and communication skills
  • Ability to work effectively in a team environment
  • Knowledge of food safety and sanitation practices preferred
  • Friendly and professional demeanor

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store
  • Makes an effort to learn customers' names and to address them by name whenever possible
  • Assists customers by escorting them to products, securing items out of reach, loading or unloading heavy items, passing along customer suggestions, and performing other tasks to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service including taking customer orders
  • Takes customer orders at the delicatessen counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Reviews orders for the day and understands proper sanitation procedures to keep work area clean and neat
  • Reviews food freshness and ensures an adequate food supply ready and on hand according to production lists
  • Prepares, finishes, and replenishes product as necessary
  • Checks in products, puts them away, and may review invoices
  • Runs department registers, receives payments, and makes change where applicable
  • Removes trash in a timely manner
  • Maintains strict adherence to personal hygiene and dress guidelines
  • Adheres to company policies and store guidelines
  • Reports to work as scheduled and on time

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location