Hy-Vee logo

Hy-Vee

Delicatessen Clerk

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $13.50 - $16.80
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Flexible spending account

Job Description

Hy-Vee is a leading employee-owned grocery retail chain operating over 260 stores across the Midwestern United States. Known for its commitment to customer service and community involvement, Hy-Vee emphasizes a culture built on respect, teamwork, and continuous improvement. The company prides itself on delivering quality products and services while maintaining a positive and engaging work environment for its employees. At Hy-Vee, the slogan "a helpful smile in every aisle" reflects their dedication to creating a welcoming shopping experience supported by a motivated and friendly workforce. Their focus on partnerships, growth mindset, results orientation, customer focus, and professionalism makes Hy-Vee a... Show More

Job Requirements

  • Must be 18 or older
  • Ability to perform medium physical work involving lifting up to 50 pounds occasionally
  • Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, grasping, feeling, talking, hearing, and repetitive motions
  • Ability to meet visual requirements including clarity of vision, color vision, depth perception, and field of vision
  • Successful completion of pre-employment drug screen

Job Qualifications

  • Less than high school education or equivalent experience
  • Six months or less of similar or related work experience
  • Ability to understand and follow verbal or demonstrated instructions
  • Ability to solve arithmetic calculations involving fractions, decimals, and percentages
  • Strong customer service skills
  • Ability to work effectively as part of a team

Job Duties

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
  • Makes an effort to learn customers’ names and to address them by name whenever possible
  • Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience
  • Answers the telephone promptly and provides friendly, helpful service including taking customer orders
  • Takes customer orders at the delicatessen counter
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Reviews orders for the day and monitors product freshness
  • Understands and practices proper sanitation procedures and ensures the work area is clean and neat
  • Prepares, finishes, and replenishes product as necessary
  • Checks in product, puts product away, and may review invoices
  • Runs the department registers and receives payments making change where applicable
  • Removes trash timely
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress
  • Adheres to company policies and individual store guidelines
  • Reports to work when scheduled and on time

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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