Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $21.00
Work Schedule
Flexible
Weekend Shifts
Benefits
sign on bonus
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible schedule
Job Description
Sendik's Food Markets is a well-established family-owned grocery business nearing its 100th anniversary, known for its commitment to delivering a superior grocery shopping experience with high-quality products, excellent value, and outstanding customer service. With 18 store locations spread across southeastern Wisconsin—including communities such as Whitefish Bay, Wauwatosa, Mequon, and Brookfield—Sendik's is a growing company that values its dedicated team and offers ample opportunities for career advancement. The company prides itself on a culture that emphasizes service, passion, and nimbleness, which signifies their customer-first approach, commitment to quality, and ability to adapt quickly to meet customer needs.
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Job Requirements
- Must be at least 18 years of age or older at the time hired
- Active and in good standing
- Employed for at least 4 months to be eligible for the $1,000 sign on bonus
- Prior experience with food handling and cooking
- Leadership experience
- Ability to operate deli equipment safely
- Knowledge of health, sanitation and safety regulations
- Excellent communication and organizational skills
- Ability to accommodate evening, weekend and holiday shifts
- Ability to lift up to 50 pounds
Job Qualifications
- Must be a minimum of 18 years of age due to required operation of Deli equipment
- Prior experience with food handling and cooking, preferably in a grocery setting, as well as leadership experience is required
- Ability to successfully coach, train, develop and motivate a team
- Ability to provide clear direction and delegate responsibilities to a team after determining department needs
- Strong knowledge of local and state health, sanitation and safety regulations
- Ability to quickly adapt to changing conditions, priorities and circumstances
- Excellent communication, organizational and planning skills
- Ability to problem solve and make independent decisions regarding department needs and priorities
- Strong verbal and written communication skills
- Strong sense of urgency, time management, prioritization and multitasking skills
- Strong computer skills, working knowledge in Microsoft Office product suite and Google Products
- Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift up to 50 pounds
Job Duties
- Serve customers in the Deli Department while modeling Sendik's culture and providing best in class customer service, which includes greeting, engaging, delighting and thanking every guest for their business
- Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
- Carry out custom catering orders for special events such as weddings, birthdays and holidays, per customer request
- Cook items from scratch according to company recipes, employing creativity and coming up with innovative ideas when appropriate
- Cook all items for the deli cold case and hot bar, including, but not limited to, packaged foods, entrees, salads and soups while adhering to and following company recipes
- Observe and evaluate trends to determine the type and quantity of food to produce
- Provide and support daily production lists for the Deli Department as needed
- Lead special event stations, including Sendik's and customer events
- Maintain department conditions, ensuring shelves are stocked, product is rotated and the department is clean and well organized
- Maintain and update weekly reports such as purchasing, sanitation and inventory
- Ability to assist the Deli Manager with ordering inventory based on reports
- Ability to coach and train associates new to the Deli Department
- Create attractive Deli Department displays and end caps based on specific sales for the week
- Communicate with Deli Manager in regards to department conditions and other concerns as needed
- Ensure the kitchen is clean, organized and ready each day
- Operate, maintain and clean deli equipment including knives, ovens, fryers, dishwashers, coolers and slicers
- Maintain a clean and safe work environment by adhering to safety and sanitation regulations and procedures
- Assist with all other Deli Department duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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