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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $17.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
workplace wellness programs
Job Description
Peabody Hotels is a renowned luxury hotel brand recognized for its exceptional service standards and hospitality excellence. With a rich history and a commitment to providing an unmatched guest experience, Peabody Hotels has established itself as a leader in the hospitality industry. Known for its iconic traditions and impeccable service, Peabody Hotels operates in various key locations, drawing guests from around the world who seek a blend of luxury, comfort, and outstanding customer care.
The role of Deli Food and Beverage Server at Peabody Hotels is a pivotal position within the food and beverage department, focused on delivering ... Show More
The role of Deli Food and Beverage Server at Peabody Hotels is a pivotal position within the food and beverage department, focused on delivering ... Show More
Job Requirements
- Fluency in English both verbal and written
- Provide legible communication and directions
- Compute basic arithmetic
- At least 1 year experience in a similar position dealing with the general public cash handling and basic food preparation
- Minimum 18 years of age to serve alcoholic beverages
- Ability to focus attention on guest needs remaining calm and courteous
- Ability to promote positive relations with individuals who approach the restaurant and make telephone contact
- Ability to think clearly quickly maintain concentration and make concise decisions in pressure situations
- Ability to focus attention on details
- Ability to suggestively sell selected food and beverage items
- Ability to maintain confidentiality of guest information and hotel data
- Ability to provide clear pleasant telephone communication with proper grammar
- Ability to perform job functions with minimal supervision
- Ability to work cohesively with co-workers as part of a team
- Ability to perform job functions with attention to detail speed and accuracy
- Ability to prioritize organize and follow up
- Ability to follow directions thoroughly
- Ability to read write count and understand diagrams
- Ability to understand and execute safety and emergency procedures including fire crowd control inclement weather bomb threat
- Knowledge of basic food preparations
- Ability to perform proper knife skills and use of kitchen equipment including slicing machine microwave toaster coffee maker
- Ability to use good judgment
- Ability to perform basic arithmetic
- Ability to communicate satisfactorily with guests management and co-workers in courteous empathetic and discreet manner
- Ability to maintain regular and punctual attendance
- Adherence to Peabody grooming standards
- Exemplify Peabody service excellence
Job Qualifications
- Fluency in English both verbal and written
- Ability to communicate clearly and provide directions
- Experience of at least 1 year in a similar customer service role involving cash handling and food preparation
- Ability to focus on guest needs and maintain a calm, courteous demeanor
- Experience promoting positive relations with guests and telephone communication
- Ability to make clear and concise decisions in pressure situations
- Strong attention to detail
- Demonstrated ability to suggestively sell food and beverage items
- Proven ability to maintain confidentiality
- Ability to perform job functions with minimal supervision
- Ability to work cohesively within a team environment
- Ability to prioritize and organize tasks
- Knowledge of basic food preparation and proper use of kitchen equipment
- Ability to follow safety and emergency procedures
- Strong interpersonal skills with guests and co-workers
- Adherence to grooming standards and service excellence principles
Job Duties
- Courteously greet and serve food and beverages to guests according to hotel standards
- Assist in preparing the deli for service and maintain cleanliness of the room
- Take food and beverage orders and serve them efficiently and courteously
- Receive and process all payment methods for deli guest checks
- Settle guest checks in the computer system and maintain financial accountabilities
- Plan, prepare, set-up and provide quality service in the deli area for to-go menu items
- Maintain organization, cleanliness, and sanitation of work area and equipment
- Assist in the maintenance of the deli area and equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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