Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
401k with employer match
Medical insurance
Dental Insurance
Vision Insurance
Employer paid short term disability
employer paid basic life insurance
Optional life insurance
Optional long term disability
Flexible spending account
Paid Time Off
Career advancement opportunities
Job Description
Vanguard Truck Centers is a distinguished leader in the commercial truck industry, operating a network of full-service truck centers across the United States. The company has built its reputation on the strength of its people and teamwork, driving consistent growth and profitability while maintaining a firm commitment to integrity, ingenuity, development, and excellence. Vanguard Truck Centers caters to a broad spectrum of industries by providing a diverse range of products and services that support commercial trucking needs nationwide. The company’s unique footprint allows it to seamlessly manage and deliver quality parts and services to meet high customer expectations in an... Show More
Job Requirements
- High school diploma or GED
- One to three months of related experience or training
- Ability to read and understand safety rules and procedures
- Effective communication skills
- Basic computer literacy
- Ability to work in a fast-paced environment
- Customer service orientation
Job Qualifications
- High school diploma or GED
- One to three months related experience or training or equivalent combination of education and experience
- Ability to read and interpret safety rules and operating instructions
- Ability to write routine reports and correspondence
- Ability to speak effectively before customers and employees
- Bilingual skills are a plus
Job Duties
- Assist all customers in selecting required parts in a friendly and professional manner
- Inform customers of companion part requirements and specials
- Answer phone calls providing price quotes and other information
- Review shop estimates to verify correct parts and pricing
- Pull and fill orders from warehouse inventory
- Notify parts manager of out-of-stock parts or materials
- Locate out-of-stock parts and submit emergency orders if necessary
- Notify service advisors and customers about special ordered parts status
- Pull orders for shop delivery ensuring correct tagging
- Follow up on back-ordered parts
- Verify will-call and back-order files weekly and return or stock items accordingly
- Replenish assigned inventory daily
- Assist outside sales representatives with orders
- Ensure parts sales are billed on service repair orders
- Receive payments and obtain credit authorizations
- Issue credits for returned parts with verification
- Issue and track requested shop tools to technicians
- Maintain orderly records of all repair orders and invoices
- Set up orders for shipment, delivery, or pick-up
- Solicit assigned accounts by phone
- Keep counter areas and computer equipment clean
- Participate in training programs
- Keep current on new products and product updates
- Participate in lost sales tracking program
- Maintain professional appearance
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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