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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $16.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision care
Profit sharing
401k plan with company matching
Paid Time Off
Tuition Reimbursement
Job Description
World Wide Technology (WWT) is a leading global technology solutions provider founded in 1990, recognized for driving the AI and Digital Revolution. With over 12,000 employees across more than 60 locations worldwide, WWT is dedicated to fostering a world-class culture while delivering cutting-edge technology solutions to its clients and partners. The company’s mission is to create a profitable growth organization that is also a Great Place to Work for all, supported by a strong set of core values and leadership philosophies. WWT’s Advanced Technology Center serves as a collaborative ecosystem featuring some of the world's most advanced hardware and software... Show More
Job Requirements
- Bachelor's degree or higher
- Minimum 3 years experience in mission-critical data center facilities
- Active TS/SCI clearance
- Analytical troubleshooting skills
- Ability to follow specified policies and procedures
- Excellent written and verbal communication skills
- Knowledge of network hardware and cabling systems
- Experience with power and HVAC calculations
- Experience working in a cleared environment logistics
- Experience leading technical teams
- Knowledge of physical IT and CE infrastructure
- Safety and compliance program execution
- Experience with hardware maintenance and RMAs
- Experience monitoring data center infrastructure
- Capacity planning skills
- Experience in Agile work environments
- Physical ability for data center tasks
- DoD 8570.11-IAT Level II certification or equivalent
- Ability to manage access and security protocols
- Capable of working 24/7 on-call support
- Preferred experience with Windows systems, SAN/network storage, data center certifications, and cloud transitions
Job Qualifications
- Bachelor's degree with 8+ years relevant experience or Master's with 6+ years relevant experience
- Active TS/SCI clearance
- Minimum 3 years experience in similar mission-critical facilities
- Strong analytical troubleshooting skills
- Excellent written and verbal communication skills
- Working knowledge of data center network hardware including Ethernet and fiber channel interfaces
- Understanding of power and HVAC calculations
- Knowledge of rack spacing and placements in multi-classification data centers
- Experience managing logistics in a cleared environment including IT equipment disposition
- Prior experience leading and motivating diverse technical teams
- Knowledge of physical IT infrastructure such as servers, SANs, and networking
- Familiarity with physical CE infrastructures such as UPS, generators, and AHU systems
- Ability to perform safety programs, policies, and compliance assessments
- Skilled in hardware support, break fixes, and RMAs
- Experience monitoring data center power and air conditioning
- Capacity planning expertise to support system scalability
- Experience inspecting and managing rack installations
- Ability to set up and configure racks for network deployment
- Experience working within an Agile environment
- Knowledge of data center strategy, planning, and roadmap maintenance
- Experience with data center consolidation and cloud transition
- Physical capability for rack moving, cable management, and equipment installation
- Preferred experience includes operating in Windows environments, SAN or network storage administration, data center management certification, familiarity with hyper-converged infrastructure, and backup/restore procedures
- Must meet DoD 8570.11-IAT Level II certification requirements
Job Duties
- Collaborate with TPOCs to define processes and standards governing data center activities
- Recommend, document, and oversee policies and procedures to meet industry best practices and SLOs
- Follow and improve data center procedures
- Track, document, and report resource consumption including power, cooling, and rack space
- Build and maintain data center diagrams including topology, racks, and cable plant
- Coordinate and control access to data centers and racks along with logistic support
- Troubleshoot and diagnose hardware issues
- Manage and maintain network and power cabling organization and tagging
- Perform hardware maintenance including replacement of cables and equipment
- Provide accurate and detailed logs for incident tracking and communication
- Coordinate equipment receiving, shipping, and RMA processing
- Provide vendor and security escorts
- Perform general cleaning and upkeep of data center facilities
- Support standard and emergency operating procedures
- Provide status reporting on service availability, performance, and capacity
- Conduct daily error log reporting and physical inspections
- Coordinate equipment installation and scheduled deliveries
- Facilitate equipment sanitization and turn-in processes
- Provide 24/7 data center support for emergency incidents
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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