Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Job Description
Caesars Entertainment is a globally recognized leader in the gaming and hospitality industry, known for providing exceptional experiences through its world-class casinos, resorts, and entertainment venues. With a rich heritage and a commitment to excellence, Caesars creates environments where guests can enjoy thrilling gaming action, enjoy gourmet dining, and partake in glamorous entertainment events. Caesars is dedicated to fostering a friendly and welcoming atmosphere for every guest, and its team members play a vital role in achieving this mission. The company operates in multiple locations across the United States and internationally, maintaining a reputation for high standards of guest service... Show More
Job Requirements
- Must be at least 21 years of age
- high school diploma or GED required
- skilled in basic math in order to count money and present change correctly
- knowledge of guest charge procedures
- must possess excellent customer service and communication skills
- able to work at a fast pace in mentally and physically stressful situations
- knowledgeable of or able to learn tray service, cocktail ingredients
- available to work required schedule which may include nights, weekends, holidays and overtime
- must be able to read, write, speak and understand English
Job Qualifications
- High school diploma or GED
- excellent customer service and communication skills
- knowledge of guest charge procedures
- skilled in basic math
- ability to work in fast paced and stressful situations
- ability to read, write, speak and understand English
- knowledge of or ability to learn cocktail ingredients and tray service
- ability to work well with others including servers, bartenders and managers
Job Duties
- Ensures player satisfaction at all times
- provides personalized service and uses guest name
- resolves service problems according to service recovery guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- actively promotes casino events and programs
- works closely with Caesars Rewards to promote new card sign ups and relay benefits
- provides fast, friendly, professional beverage service to casino guests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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