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The Travelers Companies, Inc. logo

Cyber Security Operations Center (SOC) Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $120,400.00 - $198,700.00
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Work Schedule

On-call
Weekend Shifts
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Benefits

Health Insurance
Retirement Plan
Paid Time Off
Wellness Program
volunteer encouragement

Job Description

Travelers is a distinguished name in the property and casualty insurance industry, renowned for its steadfast commitment to customers, communities, and employees—a commitment famously known as the Travelers Promise. With over 170 years of heritage, we have cultivated a culture of innovation and collaboration, making us one of the best insurers in the market. Our organization is focused on nurturing an environment where employees are passionate about their work and the impact they make, contributing to long-term success and stability.

We are currently inviting applicants for the role of Cybersecurity SOC Manager within our dynamic Cybersecurity Operations team. The Cybersecuri... Show More

Job Requirements

  • Bachelor’s degree or equivalent work experience
  • 4 years of experience in a technology-related field or role

Job Qualifications

  • Degree or certificate in cybersecurity, computer science or related field
  • 5 years of cybersecurity experience including vulnerability recognition and incident handling
  • experience managing operational cybersecurity teams
  • deep technical knowledge of networking, security protocols, vulnerabilities and access control
  • knowledge of operational impacts of cybersecurity lapses
  • experience with cyber defense and vulnerability assessment tools
  • ability to apply cybersecurity and privacy principles
  • strong communication and influencing skills
  • experience with data platforms such as Splunk and Elastic and query languages
  • experience with major cloud providers including AWS, Azure, or GCP
  • familiarity with GitHub
  • ability to consult on SOC maturity and capability gaps
  • strong decision-making and problem-solving skills
  • ability to analyze complex problems and implement timely solutions

Job Duties

  • Provide day-to-day operational leadership for the SOC
  • monitor SOC service levels and metrics for internal SOC reporting
  • manage SOC capacity levels
  • manage the SOC QA program
  • lead alert-based incident response efforts including phishing and malware evaluation
  • use cyber defense tools for continuous monitoring and alert analysis
  • analyze malicious activity to determine exploited weaknesses and methods
  • conduct research, analysis, and correlation across multiple data sets
  • perform technical and nontechnical risk and vulnerability assessments
  • conduct network scouting, threat hunting, and vulnerability analysis
  • exploit network and security devices to assess risks and communicate findings
  • work in a 24x7x365 shift environment including on-call duties
  • lead SOC projects and workstreams
  • manage knowledge base including SOPs and threat intelligence documentation
  • develop metrics and dashboards to track alert efficacy and improve performance
  • manage quality assurance activities over alert response
  • maintain records of security monitoring and incident response activities
  • provide operational support and troubleshooting for cybersecurity processes
  • assist in coaching peers and improving team environment
  • perform other duties as assigned

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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