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Flexport

Customs Trainer

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $18.75 - $35.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible Schedule
Travel reimbursement

Job Description

Flexport is a leading global freight forwarding and customs brokerage company revolutionizing the supply chain industry through technology and operational excellence. With a commitment to simplifying international trade, Flexport leverages advanced logistics solutions combined with compliance expertise to deliver efficient, transparent, and reliable services to its clients worldwide. As a technology-driven company, Flexport continuously innovates to streamline customs brokerage and freight forwarding processes, ensuring seamless global trade operations for businesses of all sizes. The company emphasizes collaboration, continuous learning, and regulatory compliance as core pillars of its operational philosophy, making it a prime destination for professionals passionate about global trade... Show More

Job Requirements

  • 2 years of relevant experience in customs brokerage or international trade
  • strong understanding of customs systems and entry processes
  • knowledge of customs regulations, tariff classifications, and trade compliance requirements
  • excellent communication and presentation skills
  • strong attention to detail and organizational abilities
  • ability to work collaboratively in a team environment
  • willingness to travel for in-person training sessions

Job Qualifications

  • 2 years of experience in customs brokerage, international trade, or related field
  • strong understanding of customs systems
  • ability to learn quickly and operationalize Flexport's systems into clear instructions
  • strong understanding of customs entry processes and procedures
  • knowledge of customs regulations, tariff classifications, and trade compliance requirements
  • excellent communication and presentation skills
  • strong attention to detail and organizational abilities
  • ability to work collaboratively in a team environment
  • willingness to travel as needed for in-person trainings
  • licensed customs broker or progress toward licensing
  • experience in training, education, or knowledge management roles
  • understanding of trade agreements and preferential duty programs

Job Duties

  • Develop and deliver training materials on customs entry processes, procedures, and regulatory requirements
  • create and maintain educational resources including process guides, work instructions, videos, system tutorials, and/or in-person trainings
  • conduct onboarding sessions for new team members on customs brokerage fundamentals to support Associate Managers and Managers
  • support continuous learning initiatives and stay current with regulatory changes and industry best practices
  • facilitate workshops and knowledge-sharing sessions across operational teams as recommended by Customs Compliance and Head of Customs
  • collaborate with operations teams to identify process improvement opportunities
  • help resolve entry-related issues and support problem-solving efforts
  • review all training materials and operational guidance to reflect current regulatory requirements in combination with Customs Compliance
  • support compliant use of internal systems and processes

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location