Job Overview
Compensation
Type:
Hourly
Rate:
Range $17.25 - $32.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Flexible work schedule
Employee wellness programs
Job Description
Flexport is a leading technology-enabled freight forwarder and customs brokerage company that revolutionizes global trade by simplifying logistics and streamlining international shipping processes. As a platform that integrates advanced technology with expert operational teams, Flexport is dedicated to providing insightful chain of custody solutions, customs compliance expertise, and comprehensive shipping services to businesses worldwide. The company is committed to continuously innovating in the logistics space to offer better visibility, performance, and compliance for its clients, making global trade more efficient and transparent.
The role of Educational and Training Support Specialist within Flexport focuses on the critical task of developing a... Show More
The role of Educational and Training Support Specialist within Flexport focuses on the critical task of developing a... Show More
Job Requirements
- 2 years of experience in customs brokerage, international trade, or related field
- Strong understanding of customs systems
- Strong understanding of customs entry processes and procedures
- Knowledge of customs regulations, tariff classifications, and trade compliance requirements
- Excellent communication and presentation skills
- Strong attention to detail and organizational abilities
- Ability to work collaboratively in a team environment
- Willingness to travel as needed for in-person trainings
Job Qualifications
- 2 years of experience in customs brokerage, international trade, or related field
- Strong understanding of customs systems
- Ability to learn quickly and operationalize Flexport’s systems into clear instructions
- Strong understanding of customs entry processes and procedures
- Knowledge of customs regulations, tariff classifications, and trade compliance requirements
- Excellent communication and presentation skills
- Strong attention to detail and organizational abilities
- Ability to work collaboratively in a team environment
- Willingness to travel as needed for in-person trainings
- Licensed Customs Broker or progress toward licensing
- Experience in training, education, or knowledge management roles
- Understanding of trade agreements and preferential duty programs
Job Duties
- Develop and deliver training materials on customs entry processes, procedures, and regulatory requirements in collaboration with Flexport Customs Compliance
- Create and maintain educational resources including process guides, work instructions, videos, system tutorials, and/or in-person trainings
- Conduct onboarding sessions for new team members on customs brokerage fundamentals as a support for Associate Managers and Managers
- Support continuous learning initiatives and stay current with regulatory changes and industry best practices
- Facilitate workshops and knowledge-sharing sessions across operational teams as recommended by Customs Compliance and Head of Customs
- Collaborate with operations teams to identify process improvement opportunities
- Help resolve entry-related issues and support problem-solving efforts
- Review all training materials and operational guidance to reflect current regulatory requirements in combination with Customs Compliance
- Support compliant use of internal systems and processes
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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