Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid training
remote work
Job Description
FedEx Logistics is a leading global provider of freight forwarding, customs brokerage, and international trade solutions. As a division of FedEx, the company specializes in facilitating the smooth movement of goods across international borders, offering a comprehensive suite of services including ocean and air freight forwarding, surface transportation, distribution, and customs advisory. FedEx Logistics supports businesses of all sizes by simplifying the complexities involved in global shipping, ensuring compliance with trade regulations, and enhancing supply chain efficiency. Known for its commitment to customer service and operational excellence, FedEx Logistics operates with a global network and a team of experts dedicated... Show More
Job Requirements
- HS diploma or GED required
- minimum of 6 months work experience required
- minimum of 12 months industry experience preferred
- data entry/keyboard experience required
- CCS and/or broker’s license preferred
- required proficiency in MS Office, Outlook, office equipment including phone, fax, photocopier, printer, scanner
- excellent communication skills, verbal and written
- organizational skills
- interpersonal skills
- problem-solving skills
- ability to handle high volume of work
- ability to handle time-sensitive work
- ability to work independently with minimum supervision
- ability to use multiple systems and reference material
- ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments
- knowledge of customs regulations and harmonized tariff schedules preferred
Job Qualifications
- HS diploma or GED
- minimum of 6 months work experience
- preferred 12 months industry experience
- data entry and keyboard experience
- proficiency in MS Office, Outlook, and office equipment
- preferred CCS and/or broker’s license
- excellent verbal and written communication skills
- organizational skills
- interpersonal skills
- problem-solving skills
- ability to handle high volume and time-sensitive work
- ability to work independently with minimal supervision
- ability to use multiple systems and reference materials
- ability to interact with customers, carriers, brokers, government agencies, internal staff, management, and departments
- knowledge of customs regulations and harmonized tariff schedules preferred
Job Duties
- Provide impeccable customer service
- process commodities requiring specialized processing to reduce risk of liquidated damages and penalties through classification and proper duty preference
- obtain correct classification of goods for customs release from databases, SOPs, tariff book, internet, or Customs
- perform data entry and processing of various import-related documentation for submission to US Customs and handle all Participating Government Agencies (PGAs)
- maintain and update shipment documentation to comply with record keeping requirements
- adhere to international importing and exporting regulations
- work closely with internal staff, other departments, FedEx operating companies, customers, and government agencies to provide high-level service
- process agency brokerage shipments
- handle remote filings
- perform entry reconciliations and entry reviews as needed
- ensure adherence to all government and organizational policies
- follow up on customs matters and resolve problems
- perform additional duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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