FedEx Logistics

Customs Trade Coordinator

Indianapolis, IN, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.35
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Work Schedule

Standard Hours
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Benefits

Paid training
Health Insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Employee Discounts

Job Description

FedEx Logistics is a prominent player in the global freight forwarding and logistics industry, offering comprehensive import and export services designed to connect businesses worldwide. As part of the larger FedEx family, FedEx Logistics specializes in providing end-to-end transportation solutions, including international ocean and air freight forwarding, surface transportation, customs brokerage, and trade advisory services. Their innovative approach extends to advanced e-commerce and trade facilitation solutions, enabling companies of all sizes to navigate the complexities of global shipping with ease and efficiency. The company prides itself on its commitment to superior customer service, operational excellence, and compliance with international trade... Show More

Job Requirements

  • HS diploma or GED required
  • no industry experience required
  • minimum of 6 months work experience preferred
  • data entry/keyboard experience required
  • proficient in MS Office, Outlook, office equipment (phone, fax, photocopier, printer, scanner)
  • excellent communication skills verbal and written
  • strong organizational skills
  • inter-personal skills
  • problem solving skills
  • ability to handle high volume of work
  • ability to handle time sensitive work
  • ability to work independently with minimum supervision
  • ability to use multiple systems and reference material
  • interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments

Job Qualifications

  • HS diploma or GED required
  • minimum of 6 months work experience preferred
  • data entry/keyboard experience required
  • proficiency in MS Office and Outlook
  • experienced with office equipment including phone, fax, photocopier, printer, scanner
  • excellent verbal and written communication skills
  • strong organizational skills
  • inter-personal skills
  • problem solving skills
  • ability to handle high volume and time sensitive work
  • ability to work independently with minimal supervision
  • ability to use multiple systems and reference material
  • ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments

Job Duties

  • Provide impeccable customer service
  • obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
  • data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating government agencies)
  • maintain and keep current all shipment documentation in compliance with all record keeping requirements
  • adhere to all international importing and exporting regulations
  • work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers
  • process agency brokerage shipments
  • may handle remote filings
  • ensure all government and organizational policies are followed
  • perform other or additional duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location