Customs Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $84,675.00 - $112,900.00
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Work Schedule

Standard Hours
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Benefits

competitive base salary
performance-based incentives
401(k) match
stock purchase plan
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off

Job Description

DHL Global Forwarding is a premier logistics and freight forwarding company that operates as part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. DHL Global Forwarding manages the complex flow of goods and information across global supply chains through various modes of transportation including air, ocean, and ground. Additionally, the company offers expert customs brokerage services as well as dedicated warehousing and distribution centers. With a workforce of more than 30,000 employees worldwide, DHL Global Forwarding plays a critical role in ensuring seamless supply chain and transport solutions for its customers across diverse... Show More

Job Requirements

  • A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role
  • A customs brokerage license
  • Must be legally authorized to work in the United States
  • In-depth understanding of ACE and experience with US Customs regulations and PGAs

Job Qualifications

  • A BS/BA degree with 6 years of related experience, including 2 years in a supervisory role
  • A customs brokerage license
  • Extensive knowledge of importing regulations and customs brokerage practices
  • Proven ability to create a vision for customs operations balancing compliance with customer and shareholder value
  • Strong analytical and problem-solving skills
  • Excellent communication skills, both verbal and written
  • Proficiency in computer applications, including spreadsheets and databases
  • Demonstrated leadership experience in coaching and developing staff
  • Financial acumen, including budgeting experience
  • In-depth understanding of ACE and experience with US Customs regulations and PGAs

Job Duties

  • Oversee and streamline customs clearance activities, ensuring timely and compliant processing
  • Train staff and implement policies and procedures that uphold service standards
  • Lead and develop a talented team, providing coaching and performance management
  • Drive strategic initiatives for international air and ocean entries, focusing on performance and productivity
  • Collaborate on policy development to enhance customs operations
  • Attend and present at customer QBRs and MBRs, both onsite and virtually, as needed
  • Work with supervisors and team leads to ensure team capacities are adequate to deliver the best brokerage service
  • Ensure that any new customs rules and tariffs are communicated to teams and that knowledge is checked in a timely manner
  • Maintain knowledge of PGAs and customs exceptions and develop strategies to address and resolve issues

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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