Customs Entry Writer - Torrance, CA
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $26.00 - $28.00
Benefits
competitive compensation
Health Insurance
Dental Insurance
Professional development opportunities
Continuing Education
inclusive work environment
Paid Time Off
Job Description
CEVA Logistics is a globally recognized leader in the logistics industry, operating over 1,500 facilities across more than 170 countries. The company specializes in providing comprehensive logistics solutions, including contract logistics, freight forwarding, transportation, and distribution management services. CEVA Logistics supports businesses worldwide with tailored supply chain support, expert logistics consultation, industry-specific customizations, global freight management, and seamless system implementations. As a major player in the logistics sector, CEVA focuses on innovation, efficiency, and customer satisfaction.
At CEVA Logistics, the core values of boldness, imagination, exemplary conduct, and excellence drive the workplace culture and operational philosophy. CEVA empl... Show More
At CEVA Logistics, the core values of boldness, imagination, exemplary conduct, and excellence drive the workplace culture and operational philosophy. CEVA empl... Show More
Job Requirements
- High school diploma or GED
- Bachelor’s degree preferred
- 1-3+ years of related experience
- proficiency in Microsoft Office
- strong typing and data entry skills
- excellent verbal and written English communication
- ability to manage multiple accounts
- understanding of customs regulations
- capability to coordinate with government agencies and customers
- ability to resolve issues promptly
- knowledge of shipping documentation processes
- customer service orientation
- ability to follow detailed procedures
- good judgment and problem-solving abilities
- ability to work in a team environment
- willingness to perform additional duties as assigned
Job Qualifications
- High school diploma or GED
- Bachelor’s degree in transportation, logistics or supply chain management preferred
- 1-3+ years of related experience
- proficiency with Microsoft Office and web-based applications
- strong communication skills
- ability to perform arithmetic calculations
- attention to detail
- ability to work effectively in diverse teams
- excellent customer service skills
- ability to analyze and process shipment documentation
- familiarity with government regulations related to customs and logistics
Job Duties
- Receive, review and process documentation for an assigned base of accounts
- process documents through the system
- interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions
- obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within timeframes
- process other duties required for compliant release and timely delivery including OGA release, cargo delivery set-up, and client invoicing
- serve as single point of coordination between customers, U.S. Customs and Border Protection and government agencies to ensure service commitments are met
- perform initial reviews and advise supervisor of problems or irregularities
- provide excellent and timely customer service by informing clients of shipment statuses using judgment and knowledge
- coordinate the release of goods from carriers or governmental examinations
- ensure customer profile information is entered and updated in company systems, prepare quotations, letters, and communications as directed
- manage pre-alerts daily to verify freight arrivals and receipt of ocean documents within specified standards
- perform Import/Export Specialist I responsibilities when needed
- use basic arithmetic with U.S. currency, weights, volume, and distance measurements
- maintain PC literacy and proficiency in Microsoft Office and job specific applications
- apply accurate typing and data entry skills
- communicate effectively with multi-functional and diverse teams
- respond promptly and professionally to customer needs
- identify and resolve problems in a timely manner
- read, comprehend and write basic correspondence and analyze documents
- coordinate communication across groups and raise potential concerns
- present information effectively in one-on-one or small group settings
- balance team and individual responsibilities and exhibit openness to others' views
- follow policies and procedures and understand relevant laws, rules and regulations
- communicate fluently in English
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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