Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $62,475.00 - $83,300.00
Work Schedule
Standard Hours
Benefits
competitive base salary
performance-based incentives
401(k) match
stock purchase plan
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Job Description
DHL Global Forwarding (DGF) stands as a global leader in air and ocean freight services, renowned for its comprehensive logistics solutions that cover the entire supply chain. With a workforce of around 30,000 employees worldwide, DGF excels in the seamless transportation of shipments by air and sea, positioning itself as a trusted partner to businesses looking to optimize their supply chains. The company operates in more than 220 countries, offering robust and specialized transport services that ensure cargo moves efficiently from factories to retail floors and beyond. DHL Global Forwarding operates as part of the larger DHL Group, a name... Show More
Job Requirements
- Excellent understanding of US Customs Brokerage
- 3-5 years of experience in a related area of responsibility
- Bachelor's degree in business administration international trade or related field preferred
- Strong communication problem-solving and interpersonal skills
- Ability to quickly build rapport with both customers and DHL Global Forwarding business units
- Licensed customs broker preferred
Job Qualifications
- Bachelor's degree in business administration international trade or related field preferred
- 3-5 years of experience in a related area of responsibility
- Strong communication problem-solving and interpersonal skills
- Ability to quickly build rapport with customers and DHL Global Forwarding business units
- Licensed customs broker preferred
Job Duties
- Serve as the subject matter expert for entry processing operations ensuring compliance with DHL's global customer care standards
- Drive high performance by ensuring the team meets customer service-related key performance indicators while enhancing customer experience
- Collaborate with local central dispatching team to oversee daily freight movement and manage workflow effectively
- Address escalated issues from the team to maintain high levels of customer satisfaction
- Provide expertise critical thinking and problem-solving skills to support product and hub stations contributing to market share growth
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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