Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid training
Job Description
FedEx Logistics is a global leader in providing comprehensive freight forwarding, import, and export services designed to help businesses of all sizes navigate the complexities of international shipping. Operating as part of the renowned FedEx family, FedEx Logistics offers a broad spectrum of solutions including international ocean and air freight forwarding, surface transportation, distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation services. This dynamic company is committed to delivering superior quality, dependable service, and innovative logistics solutions tailored to meet the unique needs of its diverse clientele across global markets.
FedEx Logistics pri... Show More
FedEx Logistics pri... Show More
Job Requirements
- HS diploma or GED required
- minimum 12 months of brokerage or transportation experience or customer service experience required
- proficient in MS Office and office equipment including phone, fax, photocopier, printer, scanner
- excellent communication skills both verbal and written
- strong organizational skills
- good inter-personal skills
- demonstrated problem solving skills
- ability to handle high volume and time sensitive tasks
- capable of working independently with minimal supervision
- detail oriented
- knowledge of HTS classification and harmonized tariff system
- knowledge of U.S. customs regulations and related federal requirements
- ability to operate within a small office structure
- flexibility to work onsite in Gardena, California
- availability for Monday to Friday 8:00 AM to 5:00 PM shift
- willing to undergo paid training
Job Qualifications
- HS Diploma or GED
- 12 months of brokerage, transportation, or customer service experience
- proficiency in MS Office and office equipment
- excellent verbal and written communication skills
- strong organizational and inter-personal skills
- problem solving skills
- detail oriented
- ability to handle high volume and time sensitive work
- ability to work independently with minimum supervision
- knowledge of HTS classification
- familiarity with harmonized tariff system
- knowledge of U.S. customs regulations and federal compliance requirements
Job Duties
- Provide impeccable customer service
- prepare, analyze, and/or submit documentation to appropriate parties ensuring compliance with customs laws
- anticipate, identify, and resolve problems delaying freight release or movement
- maintain relationships with brokers, T&B, and service providers
- resolve banking and letter of credit issues
- advise customers on payment terms
- coordinate post-entry activities and billing issue resolutions
- perform data input and corrections
- conduct root cause analysis
- manage entry verification
- communicate with business partners in various media
- produce operational trend reports
- support account administrators with account management
- perform entry reconciliation
- develop strong customer relationships
- facilitate entry processing and exception resolution
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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