Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $110,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Paid holidays
Career development programs
performance bonuses
Job Description
Our client is a leading freight forwarding company based in Great Neck, NY, renowned for its commitment to streamlined logistics and comprehensive supply chain solutions. Specializing in freight forwarding services, the company prides itself on managing the intricacies involved in the transportation of goods and ensuring compliance with all regulatory requirements. Operating within a dynamic industry, the firm employs cutting-edge technology platforms such as CargoWise to enhance operational efficiency and customer satisfaction. With a reputation for excellence and continual growth, this freight forwarder offers a collaborative work environment and career advancement opportunities for dedicated professionals. This opportunity is a direct... Show More
Job Requirements
- Bachelor's degree or equivalent experience
- Minimum 3 years' experience in customs brokerage
- Valid CHB License
- Proficiency in CargoWise and MS Office
- Strong knowledge of US Customs regulations
- Experience in team management and leadership
- Excellent communication skills
- Ability to work full-time on-site in Great Neck, NY
Job Qualifications
- Excellent current knowledge of US Customs Brokerage requirements
- Strong computer literacy including CargoWise and MS products
- Valid CHB License
- Experience in supervising and mentoring teams
- Ability to troubleshoot complex operational and billing issues
- Strong decision-making and prioritization skills
- Excellent customer relationship management abilities
Job Duties
- Develop and mentor team members on an ongoing basis
- File accurate and timely entries
- Ensure timely dispatch of cargo and follow up regarding proof of delivery
- Ensure timely and accurate billing for both team and personal accounts
- Understand all departmental functions including billing, Customs compliance, and ISF
- Ensure customer SOPs, U.S. government agency regulations, and corporate standards are adhered to
- Troubleshoot and resolve complicated operational and billing issues
- Demonstrate solid decision-making skills and prioritize daily tasks
- Delegate tasks, workloads, and project work within the team
- Attend customer meetings and maintain assigned customer relationships
- Maximize opportunities to improve customer service and business opportunities
- Execute team entry and billing audits to ensure accuracy and assess training needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in: