Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $24.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid training
hybrid work schedule
Job Description
FedEx Logistics is a premier global logistics company specializing in freight forwarding, import and export services that empower businesses to connect with international markets seamlessly. As part of the FedEx family, the company is dedicated to providing industry-leading solutions in international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade advisory services, and e-commerce and trade facilitation. Established as a trusted partner for businesses of all sizes, FedEx Logistics is committed to offering dependable, efficient, and comprehensive logistics services that meet the complexities of global shipping. The organization prides itself on fostering innovation, collaboration, and growth while... Show More
Job Requirements
- HS Diploma or GED required
- 6 months of brokerage or transportation experience and/or customer service experience preferred
- Proficient in MS Office, Outlook, and office equipment such as phone, fax, photocopier, printer, scanner
- Excellent verbal and written communication skills
- Strong organizational skills
- Good interpersonal skills
- Problem-solving skills
- Ability to handle high volume and time sensitive work
- Ability to work independently with minimum supervision
- Detail oriented
- Knowledge in HTS classification
- Familiarity with U.S. Customs regulations and other federal regulations relevant to the role
- Paid training provided
Job Qualifications
- HS Diploma or GED
- 6 months of brokerage, transportation, or customer service experience preferred
- Proficiency in MS Office and Outlook
- Excellent verbal and written communication skills
- Strong organizational, interpersonal, and problem-solving abilities
- Ability to handle high volume and time-sensitive work
- Ability to work independently with minimum supervision
- Detail oriented
- Knowledge of HTS classification
- Familiarity with U.S. Customs regulations and federal requirements in area of expertise
Job Duties
- Provide impeccable customer service
- Prepare, analyze, and/or submit documentation to relevant parties in compliance with customs laws and regulations
- Anticipate, identify, and resolve freight release or movement problems
- Maintain relationships with brokers, trade and brokerage partners, and service providers
- Resolve banking, letter of credit, and billing issues
- Advise customers on payment terms and obtain payment on delinquent accounts
- Perform root cause analysis and coordinate post-entry activities
- Manage entry verification process and access external client systems
- Correspond with business partners via written, phone, or email communication
- Produce operational trend reports and keep partners informed of exception processes
- Facilitate entry processing and pre-arrival and post-arrival exception resolution
- Perform other assigned duties as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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