Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.04 - $22.24
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Retirement Plan
Tuition Reimbursement
Paid training
bonus potential
Job Description
FedEx Logistics is a global leader in freight forwarding and customs brokerage services, committed to helping businesses navigate the complexities of international trade. As a subsidiary of FedEx Corporation, FedEx Logistics offers comprehensive solutions that include ocean and air freight forwarding, surface transportation, customs brokerage, and trade advisory services. They cater to companies of all sizes across the world, enabling them to efficiently ship goods and reach new markets with ease. With a strong emphasis on customer service, advanced e-commerce solutions, and trade facilitation, FedEx Logistics prides itself on delivering seamless and reliable logistics experiences to its clientele.
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Job Requirements
- HS diploma or GED required
- Six months of brokerage or transportation experience or customer service experience preferred
- Proficient in MS Office and office equipment
- Excellent communication skills verbal and written
- Strong organizational skills
- Good interpersonal skills
- Strong problem-solving skills
- Ability to handle high volume of work
- Ability to handle time sensitive work
- Ability to work independently with minimal supervision
- Detail oriented
- Knowledge in HTS classification and harmonized tariff system
- Knowledge of U.S. Customs regulations and other federal regulations related to customs brokerage
- Paid training provided
Job Qualifications
- High school diploma or GED
- Preferably six months of brokerage, transportation, or customer service experience
- Proficient in MS Office and office equipment including phone, fax, photocopier, printer, scanner
- Excellent verbal and written communication skills
- Strong organizational and interpersonal skills
- Effective problem-solving abilities
- Able to handle high volume and time sensitive work
- Ability to work independently with minimal supervision
- Detail oriented
- Knowledge of HTS classification and harmonized tariff system
- Familiarity with U.S. Customs regulations and federal requirements related to customs brokerage
Job Duties
- Provide impeccable customer service
- Prepare, analyze, and submit documentation to U.S. Customs, agents, and clients
- Anticipate, identify, and resolve problems delaying freight release or movement
- Maintain relationships with brokers and service providers to exceed customer service requirements
- Resolve banking and letter of credit issues
- Advise customers on payment terms and obtain payment on delinquent accounts
- Complete accurate data input and coordinate post-entry activities
- Perform root cause analysis as directed
- Manage entry verification process
- Correspond with business partners via written, phone, or email
- Produce operational trend reports
- Facilitate entry processing and exception resolution
- Maintain general knowledge of FedEx products and services
- Interact with customers, internal staff, and management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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