Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $32.00
Work Schedule
Standard Hours
Benefits
competitive salary
benefits package
Matching retirement plan
friendly work environment
collaborative work environment
opportunities for professional development
Ongoing learning
Job Description
Buckland is a well-established global trade company with over 70 years of experience in facilitating international commerce. Specializing in Customs Brokerage for Canada, the United States, and Mexico, Buckland also provides Trade Managed Solutions, Freight Forwarding, Trade Technologies, and Warehousing/Distribution Services. The company prides itself on a unique approach that combines trusted technologies with skilled personnel to deliver superior customer service and customized trade solutions. Buckland’s commitment to innovation and customer satisfaction has reinforced its reputation as a reliable partner in the complex world of global trade, making it an ideal workplace for professionals seeking to grow within this dynamic... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in similar role
- Preferred experience with customs brokerage software
- Basic MS Office knowledge
- Basic knowledge of the LVS program (CND only)
- Strong attention to detail and ability to handle multiple tasks
- Customs/logistics industry related experience preferable
- Must be legally eligible to work for the company at all times
- Valid passport and ability and desire to occasionally travel if required to other office locations in CAD/USA/MEX
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year of experience in similar role
- Preferred experience with customs brokerage software
- Basic MS Office knowledge
- Basic knowledge of the LVS program (CND Only)
- Strong attention to detail and ability to handle multiple tasks
- Customs/Logistics industry related experience preferable
- Good communication skills
- Ability to work well in a team environment
Job Duties
- Provide the highest level of customer service to clients, vendors, and service providers by handling queries, responding to calls and questions for internal and external sources
- Prepare customs and internal documents accurately with guidance when necessary
- Contact clients or other brokers to request additional documents or information if needed
- Trace shipments and set up pre-arrivals at Customs
- Proper escalation and reporting of any issues or delays to Team Leader
- Good written and verbal communication skills
- Apply your skills with Microsoft utilizing programs such as Excel, Word, Teams, and Outlook
- Demonstrate meticulous attention to detail by ensuring accuracy and decision making
- Driven by results working in a fast-paced environment
- Maintain a well-organized calendar to balance meetings, tasks, and future initiatives
- Provide exceptional customer support by addressing inquiries and resolving issues promptly and effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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