Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $41.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
Travel reimbursement
Job Description
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics, is a leading manufacturer and service provider in the aerospace industry, specializing in the design, development, and marketing of some of the world’s most technologically advanced business jet aircraft. Founded and headquartered in Savannah, Georgia, Gulfstream is known globally for its commitment to innovation, quality, and customer satisfaction in the aviation sector. The company delivers premium business jets equipped with cutting-edge technology, ensuring speed, safety, and comfort, meeting the exacting demands of high net worth individuals, corporations, and governments worldwide. With a rich heritage and a forward-looking approach, Gulfstream continues to... Show More
Job Requirements
- Associate's degree in Marketing or Business Administration or equivalent combination of education and experience
- Six years experience in customer service or related field
- Ability to multitask effectively
- Comfortable working with high net worth individuals
- Strong decision-making skills under pressure
- Team player
- Excellent communication skills
- Willingness to travel up to 25 percent
- Ability to work first shift
- Proficient in English language
Job Qualifications
- Associate degree in Marketing or Business Administration or equivalent
- Preferred Bachelor’s degree
- Six years experience in customer service or related field
- Strong multitasking and event planning skills
- Ability to work under pressure and make decisions
- Experience working with high net worth individuals
- Excellent teamwork and communication skills
- Proficient in coordinating complex logistics
Job Duties
- Coordinate all Level One customer, VIP, and dignitary visits through the Sales and Design Center
- Act as the single point of contact for successful execution of customer visit processes
- Coordinate security, hotel accommodations, transportation, catering, safety awareness, and aircraft ramp activities for visits
- Ensure prompt, courteous, and professional attention to customers and their aircraft
- Manage dining, entertainment, tours, luggage handling, and hotel check-ins for overnight stays
- Coordinate Leadership Team transportation to/from facility, airport, and service center
- Maintain Executive Dining Room operations including beverage inventories and supply restocking
- Provide high level support to Sales and Design Center Customer Service
- Make recommendations for improvements to visit guidelines and dining room processes
- Lead fast-track and post-visit lessons learned meetings and follow up on action items
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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