Customer Visit Planner - Sales and Design
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $39.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career Development
Employee assistance program
Travel opportunities
Job Description
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics, is a premier manufacturer and service provider of the world’s most technologically advanced business jet aircraft. With a reputation built on innovation, quality, and customer focus, Gulfstream leads the aviation industry by designing, developing, manufacturing, marketing, servicing, and supporting state-of-the-art business jets that meet the needs of discerning clients around the globe. Gulfstream operates a Sales and Design Center in Savannah, where it hosts VIP customers, dignitaries, and prospects, showcasing their cutting-edge products and services in a high-touch, personalized environment.
The Customer Visit Planner - Sales and Design role at Gulfst... Show More
The Customer Visit Planner - Sales and Design role at Gulfst... Show More
Job Requirements
- Associate's degree in marketing, business administration or equivalent
- Six years of experience in customer service or related field
- Ability to coordinate multiple complex activities simultaneously
- Excellent written and verbal communication skills
- Proficiency in English language
- Ability to work collaboratively in a team environment
- Willingness to travel up to 25 percent
- Capacity to handle stressful situations and make decisions under pressure
Job Qualifications
- Associate's degree in marketing, business administration or related field
- Bachelor’s degree preferred
- Minimum six years of experience in customer service or related field
- Strong event planning and multitasking skills
- Ability to work under stress and make decisions
- Excellent interpersonal and communication skills
- Proficient in coordinating with multiple teams and departments
- Experience handling high net worth individuals
- Knowledge of customer visit logistics and protocols
Job Duties
- Act as the single point of contact for Level One customer, prospect, VIP, and dignitary visits in the Sales and Design Center
- Coordinate security requirements, hotel accommodations, transportation, catering, safety protocols, and aircraft ramp activity for all visits
- Ensure customers and their aircraft are promptly and professionally attended to throughout the visit process
- Coordinate dining, entertainment, tours, luggage handling, and hotel check-ins according to customer needs
- Manage Leadership Team transportation to/from facilities and airports
- Oversee Executive Dining Room events including inventory maintenance and service quality
- Support Sales and Design Center Customer Service with daily leadership and VIP visit requirements
- Lead fast-track meetings before visits and lessons learned meetings after visits, addressing action items
- Provide ongoing support to departments regarding customer visit standards, procedures, and facility access
- Coordinate all aspects of Level One customer and VIP visits including special arrangements as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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