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Roundy's

CUSTOMER SVC/CLERK

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
employee recognition programs

Job Description

Our company is a prominent retail establishment committed to providing top-notch shopping experiences through excellent customer service and operational excellence. As a leading retail store, our mission centers on delivering quality products and service while fostering a respectful, inclusive, and safe environment for both customers and employees. We strive to create a shopping atmosphere that not only meets the needs of our diverse clientele but also upholds the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. By maintaining these principles, we ensure that every interaction within our store is positive and rewarding.

This role focuses on ... Show More

Job Requirements

  • High School Diploma or GED
  • 6 months related experience or training
  • Effective interpersonal and customer service skills
  • Good math skills
  • Sound judgement/decision making skills
  • Friendly, approachable/outgoing demeanor/team player
  • Ability to work in a fast paced environment
  • Good oral and written communication skills

Job Qualifications

  • High School Diploma or GED
  • 6 months related experience or training or equivalent combination of education or experience
  • Effective interpersonal and customer service skills
  • Good math skills (ability to add, subtract, multiply and divide)
  • Sound judgement/decision making skills
  • Friendly, approachable/outgoing demeanor/team player
  • Ability to work in a fast paced environment
  • Good oral and written communication skills
  • Familiar with Microsoft Office Word and Excel
  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment

Job Duties

  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
  • Anticipate customer needs
  • effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
  • Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control
  • Ensure front end cleanliness, maintenance and sanitation
  • Determine work priorities and task lists to consistently maintain adequate front end conditions
  • Ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

OysterLink - a hiring platform for restaurants and hotels.

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