Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $25.35
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Financial Coaching
associate discounts
Tuition Reimbursement
Job Description
King Soopers is a prominent grocery store chain based in Colorado, serving customers across more than 115 locations in Colorado and Wyoming. Established long before its merger with The Kroger Company in 1983, King Soopers has grown within the Kroger family of companies into a company deeply committed to bringing together diverse teams who share a passion for food and people. Their common purpose is to Feed the Human Spirit by focusing on innovation and creating exceptional experiences for customers, communities, and associates alike. The company operates with a firm commitment to core values such as respect, honesty, integrity, diversity,... Show More
Job Requirements
- high school diploma or GED
- 6 months related experience or training or equivalent combination of education or experience
- effective interpersonal and customer service skills
- good math skills (ability to add, subtract, multiply and divide)
- sound judgement/decision making skills
- friendly, approachable/outgoing demeanor/team player
- ability to work in a fast paced environment
- good oral and written communication skills
Job Qualifications
- high school diploma or GED
- 6 months related experience or training
- effective interpersonal and customer service skills
- good math skills (ability to add, subtract, multiply and divide)
- sound judgement/decision making skills
- friendly, approachable/outgoing demeanor/team player
- ability to work in a fast paced environment
- good oral and written communication skills
- familiarity with Microsoft Office Word and Excel is desired
- ability to demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment
Job Duties
- provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business
- greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items
- anticipate customer needs
- effectively communicate with them and respond to questions and resolve issues in a timely manner to strengthen customer loyalty
- oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control, labor efficiencies, excellent service and shrink control
- ensure front end cleanliness, maintenance and sanitation
- determine work priorities and task lists to consistently maintain adequate front end conditions
- ensure prompt, accurate customer check-out and front-end associates adhere to company policies, as well as local, state and federal laws/regulations
- train, monitor and coach associates on all front end policies and procedures including proper handling of product, tender and coupons, scanning error procedures and price checks to reduce shrink and waste
- communicate pricing and signage discrepancies to the pricing coordinator
- provide back-up coverage for the service operations manager in their absence (excluding hiring and discipline)
- gain/maintain thorough knowledge of checkout transactions policies and procedures, operations and bookkeeping: complete voids, refunds, daily exception reports, perform cash tender pickups, coin canister exchanges, till/coupon audits per company standards
- operate equipment (e.g., scanner, register, scale, check approval machine) per company standards
- assist with front-end functions (e.g., checkout transactions, stocking, bagging, cart collection and cleaning)
- comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations
- identify unsafe conditions and notify store management
- report any illegal activity
- must be able to perform the essential job functions of this position with or without reasonable accommodation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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