Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $26.00 - $30.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
401(k)
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance
Job Description
Uline is a family-owned company recognized as North America’s leading distributor of shipping, industrial, and packaging materials. With a workforce exceeding 9,000 employees spread across 14 locations, Uline is renowned for providing exceptional products and outstanding customer service. Headquartered near DFW Airport in Texas, the company prides itself on stability, success, and a drug-free workplace environment. As an Equal Employment Opportunity and Affirmative Action Employer, Uline is committed to creating an inclusive workplace that values veterans and disabled individuals. All positions at Uline are on-site, ensuring a collaborative and engaging work atmosphere.
Joining Uline as a Bilingual Customer Support Spec... Show More
Joining Uline as a Bilingual Customer Support Spec... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but eager to learn
- Bilingual (English/Spanish) fluent in both verbal and written forms
Job Qualifications
- High school diploma or equivalent
- Bachelor’s degree preferred
- Excellent problem-solving, listening and communication skills
- Prior customer service experience is a plus but eager to learn
Job Duties
- Process customer orders, make product recommendations and handle account inquiries using world-class technology
- Be a product and solutions expert by answering product, pricing and shipping questions quickly and confidently
- Build business relationships with customers over phone, email and chat
- Understand customer needs and recommend Uline's best solutions
- Help customers navigate Uline's website and online ordering
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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