ULINE

Customer Support Specialist

Job Overview

briefcase

Employment Type

Full-time
Hourly
clock

Compensation

Type:
Hourly
Rate:
Range $25.00 - $30.00
clock

Work Schedule

Standard Hours
diamond

Benefits

Health Insurance
401(k) with employer match
Bonus programs
Paid holidays
Paid Time Off
Tuition Assistance

Job Description

Uline is a family-owned business renowned as North America’s leading distributor of shipping, industrial, and packaging materials. With over 9,000 employees operating across 14 locations, Uline has established a reputation for stability, growth, and outstanding customer service. The company is committed to fostering a drug-free workplace and high standards of professionalism with a focus on employee wellbeing, providing a clean and modern work environment along with exceptional perks such as a first-class fitness center and beautifully maintained walking paths on-site. As a testament to its success, Uline continuously offers competitive compensation and benefits packages, emphasizing both career development and employee... Show More

Job Requirements

  • High school diploma or equivalent
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus but eager learners will be trained

Job Qualifications

  • High school diploma or equivalent
  • Excellent problem-solving, listening and communication skills
  • Prior customer service experience is a plus but eager learners will be trained
  • Ability to use world-class technology platforms
  • Strong interpersonal skills for building customer relationships

Job Duties

  • Process customer orders, make product recommendations and handle account inquiries using world-class technology
  • Be a product and solutions expert able to answer product, pricing and shipping questions quickly and confidently
  • Build business relationships with customers over phone, email and chat
  • Understand customer needs and recommend Uline's best solutions
  • Help customers navigate Uline's website and online ordering

OysterLink - a focused job platform for restaurants and hotels.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

You may be also interested in: